Empire Hyundai of New Rochelle

Roberto was a pleasure! Roberto was a pleasure to deal with. He made me feel like family and showed me all the features of my car. He also was very honest with me about the v Roberto was a pleasure to deal with. He made me feel like family and showed me all the features of my car. He also was very honest with me about the vehicle and pricing. I would definitely return to him to buy another Hyundai. More

Poor comments about other employees Mike Metter who I was dealing with was super unprofessional with me. He low-balled the resale value on my car, then tried blaming it on used car guy b Mike Metter who I was dealing with was super unprofessional with me. He low-balled the resale value on my car, then tried blaming it on used car guy by saying they thought it was a stick shift, While he had the Car Fax in his hands. Then he tried telling me it was because the car was in a previous accident. He told me Hyundai doesn't sell certified pre-owned cars after a accident. I have paperwork saying it is a certified pre-owned. Then he went on to talk bad about a fellow employee, even after I told him I knew the employee personally outside of the dealership. I did receive a phone call the same day from the manager. The dealership is a good dealership. I was actually there for service, which was full of nice people, very helpful people. Sadly, Mr. Metter ruined the reputation of the dealership. More

Great experience!! This is one of the best experience I've had in a dealer thanks to Roberto Castillo!! Would definitely recommend to anyone seeking to purchase or lease This is one of the best experience I've had in a dealer thanks to Roberto Castillo!! Would definitely recommend to anyone seeking to purchase or lease a car! More

Thank you New Rochelle Hyundai Quickest & most comfortable car buying experience I've ever had. They really went above & beyond to fit my needs. Thanks to Demond & the Hyundai team Quickest & most comfortable car buying experience I've ever had. They really went above & beyond to fit my needs. Thanks to Demond & the Hyundai team I am the proud new owner of a 2016 Tucson! More

A Leasing Experience Demond contacted me about the current program two months before my lease was up on my 2013 Hyundai. Came in to see him, discussed my options, saw the Demond contacted me about the current program two months before my lease was up on my 2013 Hyundai. Came in to see him, discussed my options, saw the 2017 model and was convinced to move right into the new lease based on the positive experience I had with both sales and service on my 2013 Hyundai. So far it seems like the right decision. More

Happy customer Enjoyed my visit and there was no pressure. I love my new Hyundai ......... Thank u and I will recommend this dealership and I will be back. Enjoyed my visit and there was no pressure. I love my new Hyundai ......... Thank u and I will recommend this dealership and I will be back. More

Donald is the Best! I went in to get my car serviced. There were a few recalls and other services I needed that would have cost me nearly $1500 to fix. Donald's kind gest I went in to get my car serviced. There were a few recalls and other services I needed that would have cost me nearly $1500 to fix. Donald's kind gesture of asking me to take a look at the latest model resulted in me upgrading my car and not having to put out money for my 2014 Hyundai Thanks Donald you are the best! More

Great Deal This 2016 Sonata Limited the sixth Hyundai our family has purchased. The cars are reliable and my purchasing experience has been outstanding. We will This 2016 Sonata Limited the sixth Hyundai our family has purchased. The cars are reliable and my purchasing experience has been outstanding. We will be back for more. More

DieHard Hyundai Fan Everyone at Hyundai New Rochelle is great. We had a snag with the delivery date of my vehicle which was very frustrating but they did all they could Everyone at Hyundai New Rochelle is great. We had a snag with the delivery date of my vehicle which was very frustrating but they did all they could to accommodate me. I understand that was something completely out of their control. They provided me with a loaner because my lease was up and I needed to turn my 2013 Hyundai Santa Fe in. Alrhough, we had this snag with the delivery date I would definitely come back to New Rochelle Hyundai. More

New Rochelle Hyundai Dealership staff/dealers are friendly, helpful and informative. I will continue using New Rochelle Hyundai for lease car maintenance. Dealers took ti Dealership staff/dealers are friendly, helpful and informative. I will continue using New Rochelle Hyundai for lease car maintenance. Dealers took time in reviewing my trade-in and finding best car deal for me, I am happy with my leased vehicle. Thank you! More