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Empire Mazda of Green Brook

Green Brook, NJ

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Employees
Reviews
Vehicles
4.8
235 Reviews
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220 Rt. 22 West

Green Brook, NJ

08812

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Showing 235 reviews

September 17, 2023

My service visit was excellent. Megan Dolce was very friendly and knowledgeable and kept me informed of the service progress throughout the visit. I couldn’t be happier with my expe More

by vndrsle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Dolce
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Sep 18, 2023 -

Empire Mazda of Green Brook responded

Thank you so much for taking the time leaving Megan this 5-star rating and review! It is a delight to know she could provide you with 5-star service throughout your recent visit, nothing less. Our team works hard to ensure every guest has a memorable experience and we look forward to the opportunity to serve you again.

September 17, 2023

The dealership got me the in and out. They were polite and helped me if I needed help. They were well inform of what was happening to my car. 10/10 would go back More

by Jpleonard09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan dolce
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Sep 18, 2023 -

Empire Mazda of Green Brook responded

Thank you for sharing this wonderful feedback and kind words! Your safety and satisfaction are our utmost priorities and we hope to continue serving you and your automotive needs for many years to come.

September 13, 2023

Samuel Franco made my experience great. I got a good deal and a car i love. More

by Roshanda.clay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Franco
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Sep 13, 2023 -

Empire Mazda of Green Brook responded

Roshanda, Thank you for leaving Samuel this excellent feedback! Your satisfaction is our top priority, and we look forward to serving you again soon.

September 13, 2023

Hoosam El-Rashidy was excellent! Didn’t rush me, answered all my questions, was extremely patient! This Was One of the best experiences with buying a car. I Highly recommend empire m More

by heatharusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hossam El- Rashidy, Mark Tolomeo
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Sep 13, 2023 -

Empire Mazda of Green Brook responded

Hi Heather, Thank you for taking the time to leave Hossam this wonderful review and recommendation! We’ll continue working hard to make every interaction with us exceptional and memorable. Please don’t hesitate to give us a call if we may be of further assistance to you in the future.

September 13, 2023

Overall, I had a very pleasant experience buying my car here. The only downside was that they added the Window Etching ($199) without checking with me first. I only realized it after I paid for the car and More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mason
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Sep 14, 2023 -

Empire Mazda of Green Brook responded

Hello Mike, we strive to provide exceptional customer service and it's disappointing to hear that we fell short in your case. We will address this with our team and take steps to ensure that all customers receive the assistance they come to expect. Please contact our General Sales Manager Robert Ramirez at (732) 968-1000 or rramirez@eagny.com so we can discuss this further and find a solution. Thank you and have a great day!

September 11, 2023

The staff was friendly, courteous and very professional. My representative, Kelvin Mangual was extremely patient with me, especially while I test drove three different cars until I decided upon the exact on More

by tonigirl96
Recommend Dealer
Yes
Employees Worked With
Kelvin Mangual-5stars, Abanoub Issa-5stars, Juliana Chaverra-5stars
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Sep 13, 2023 -

Empire Mazda of Green Brook responded

Wow, thank you so much for your kind words and 5-star rating! We are overjoyed to hear Kelvin delivered top-notch assistance on your recent visit, nothing less. Your satisfaction is our top priority, and we look forward to serving you again soon.

September 10, 2023

This was my first car buying on my own and I could not be more grateful for Mohamed Ali. He was very patient, kind, and understanding with everything. He made my car buying experience easy and reassuring. If More

by tmendoza27
Recommend Dealer
Yes
Employees Worked With
Mohamed Ali
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Sep 13, 2023 -

Empire Mazda of Green Brook responded

Thank you for leaving Mohamed this wonderful review! He will be honored to have earned your kind words and recommendation. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased to hear we met your satisfaction on your recent process. Our team warmly congratulates you on your special purchase!

September 07, 2023

They took me at scheduled time, advised me during service, and were able to take care of an additional issue. More

by MikeyS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hoppeler
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Sep 07, 2023 -

Empire Mazda of Green Brook responded

We are so glad you had a positive experience with our team! Your support is invaluable to us and we hope to continue serving you and your automotive needs for many years to come.

September 06, 2023

This issue has been resolved. I have removed the original post. I also few days ago, updated the google review to indicate so. Thanks More

by temp_in_ny
Recommend Dealer
Yes
Employees Worked With
Ezzat Megaly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bradley, Wayne Schey
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Sep 12, 2023 -

Empire Mazda of Green Brook responded

Hello, We are very sorry to hear of your disappointment with our dealership. Customer satisfactory is very important to us. We would like to discuss your review with you. Please contact us at (732)968-1000 and ask for our General Sales Manager, Robert Ramirez. Thank you!

September 02, 2023

Lakisha Mckiver was polite and patient…she explained the work order and answered all my questions More

by Courtney G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lakisha Mckiver, Barre Mizak
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Sep 05, 2023 -

Empire Mazda of Green Brook responded

Hi Courtney, Thank you for leaving Lakisha this excellent review! We will be sure to pass along your kind words and compliments. Your safety and satisfaction are of the utmost importance to us, and we look forward to an opportunity to work with you again. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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