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Empire Mazda of Green Brook
Green Brook, NJ
235 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 235 reviews
August 13, 2025
We worked with James Mclane and he couldn’t be more helpful and courteous. He wasn’t pushy and he listened to what we wanted once we came to an agreement on the purchase of the car. He came in the car helpful and courteous. He wasn’t pushy and he listened to what we wanted once we came to an agreement on the purchase of the car. He came in the car and showed us how to use. Everything went through it all with us and was very helpful. I would James and this dealership again for sure and recommend them highly. James was also very attentive and got back to me with any information right away, which we really appreciate appreciated More
by Samanthanelson3
Employees Worked With
James Mclane five stars for sure
August 01, 2025
Megan Dolce is my service rep and has always been professional, kind and fair. I must be very satisfied as I just leased a 2025 Mazda CX5-3rd one from this dealership! Bernardo is my sales person and professional, kind and fair. I must be very satisfied as I just leased a 2025 Mazda CX5-3rd one from this dealership! Bernardo is my sales person and is great also! Thank you at Empire Mazda! More
by michelevp
Employees Worked With
Bernardo J Figueroa-definitely 5 stars!
July 28, 2025
This is the pathetic Toyota Service Center to ever visit. Gave two chance before posting this review. I took my new Toyota for service. First time booked appointment over the phone for basic tire rotation an Gave two chance before posting this review. I took my new Toyota for service. First time booked appointment over the phone for basic tire rotation and trunk issues. Agent missed to mention that in the notes. Service agent Kayla was extremely rude and unapologetic about the error and straight forward refused to accommodate the request to check the trunk issues. When request for the manager she kept on delaying it for almost an hour. When asked the concierge agent manager was available. So this clearly indicates her ill intention to not have manager talk to me. They brushed off the issue as greasing issue. I again gave them a second chance considering this could one of issue. Again was assigned the same agent Kayla. Since this was a service appointment and also trunk issue I requested for a loaner which she straight forward said No we do not have any loaners. However she was able to assign a loaner to the customer after me. I was asked to wait for the one time drop off service for which I was waiting for more than 45 minutes and later decided to go by myself. I would certainly not recommend More
by pjoshi0125
Employees Worked With
Kayla
July 03, 2025
Great experience with Empire. Though some of the parts took some time to procure (no fault of the dealer) they made accommodations for a loaner car and had me on my way. Staff w Though some of the parts took some time to procure (no fault of the dealer) they made accommodations for a loaner car and had me on my way. Staff was friendly ..knowledgeable and my car is running great! More
by Hope
Employees Worked With
Janet, Gary and Mike
July 01, 2025
Megan Dolce is a fantastic service advisor! She is so understanding and helpful at all times. She goes that extra mile to make sure you are completely satisfied. She is one of the reasons I o She is so understanding and helpful at all times. She goes that extra mile to make sure you are completely satisfied. She is one of the reasons I only buy Mazda! More
by Lisa Gia
Employees Worked With
Megan Dolce
June 28, 2025
Janet Campora went above and beyond to ensure my service experience was great. She was super helpful, very nice, knowledgeable and very responsive. experience was great. She was super helpful, very nice, knowledgeable and very responsive. More
by Robert R
Employees Worked With
Janet Campora
