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Empire Nissan of Hillside

Hillside, NJ

Overview
Employees
Reviews
Vehicles
4.4
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,707 reviews

May 15, 2020

Great service! Fast. Danny was very professional and answered all of my questions. The young lady at the window was awesome! Always a pleasure to be at Nissan 22! More

by Lmcollier1
Recommend Dealer
Yes
Employees Worked With
Danny
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May 16, 2020 -

Empire Nissan of Hillside responded

Your wonderful feedback and rating mean a lot to us. Customer safety and satisfaction is our top priority and really pleased that was the case when you visited our Route 22 Nissan service. Thank you again for this great review and we hope you have a great day and stay safe

May 14, 2020

Purchased my first vehicle here. The customer service was great. They work with you to get you the best deal. I would recommend to anyone. More

by T. W
Recommend Dealer
Yes
Employees Worked With
Herbie Ramirez
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May 15, 2020 -

Empire Nissan of Hillside responded

We are so happy to read such a great review about your recent visit to our Route 22 Nissan dealership. We are very pleased to pass along your comments to the team here at Route 22 Nissan, thank you again and we hope you have a wonderful day and stay safe !

May 14, 2020

Thank you ! I enjoyed my experience ! For the -st tome me having a car my issue was resolved fast and efficiently. Thank you again Isaiah More

by ASIAMA1201
Recommend Dealer
Yes
Employees Worked With
Isaiah
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May 15, 2020 -

Empire Nissan of Hillside responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, We hope to be of service to you again in the future. Best wishes !

May 13, 2020

Over all pretty good but the wait was very arrived at 130pm left at almost 430pm. Mechanic not very neat did not replace my Insurance Pod nor kept the car clean and you would e pect after spending so mu More

by capricorn.b
Recommend Dealer
Yes
Employees Worked With
Angelica Giuffre
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May 15, 2020 -

Empire Nissan of Hillside responded

We are sorry you waited so long! With the service center being closed for a little we got inundated with customers all at once. We promise that won't happen again. Thank you for your business!

May 11, 2020

Great costumer service. I take my car here for service all the time. I have been taking my car there since I brought it in 2010. More

by BRYANT.DIEAYAH
Recommend Dealer
Yes
Employees Worked With
Dana
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May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 12, 2020 -

Empire Nissan of Hillside responded

We really appreciate your positive comments about your recent visit to our service department at Route 22 Nissan! Thank you and have a wonderful day !

May 11, 2020

Dana was such a big help. Services was completed the time stated, and it everyone there is nice and professional. I would go again to Nissan. More

by JOEMOODYJR
Recommend Dealer
Yes
Employees Worked With
Dana
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May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 12, 2020 -

Empire Nissan of Hillside responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes

May 11, 2020

It’s as a pleasure as for as hospitality etc but I was not expecting to pay as much it was a bit expensive today More

by NATASHA_SMELLY
Recommend Dealer
No
Employees Worked With
Isaiah
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May 12, 2020 -

Empire Nissan of Hillside responded

We are happy you had a great experience with us. Our pricing is comparable to similar dealerships in the area and we feel we provide good value and one of a kind service. We regret that this was not your impression and offer our apologies.

May 12, 2020 -

Empire Nissan of Hillside responded

we're disappointed to hear of the negative experience you had at our location. For immediate help with any service concern, please contact our Service Manager, Robert Jenkins at 908-964-8700, extension 242 or by email at rjenkins@route22nissan.com. Thanks For your patience and we look forward to assisting you at your convenience. Have a nice day

May 11, 2020

Isaiah was very knowledgeable and helped me grin in and out real quick and my car issue was resolved. Car itself is an issue which is a different story and I cannot wait for this lease to get over. This ca More

by Himanshi Gupta
Recommend Dealer
Yes
Employees Worked With
Isaiah
Report | Print
May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 12, 2020 -

Empire Nissan of Hillside responded

We're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

May 12, 2020 -

Himanshi Gupta responded

Guess what, as I said this car itself is a problem and I was there on Saturday and today the check engine light is on again. I tried to call customer service multiple times but I could not reach. I actually just want to be done with this car as I cannot come to service center every week. I have a one year old and 3 year old. If Nissan thinks I really have all the time on my hand to come and sit there all day, trust me I cannot. I JUST WANT TO GET DONE WITH THIS CAR AND NISSAN all together please. Can you help someone contact me?

May 11, 2020

Greeted nice and friendly by every staff member I can in contact with and the place was clean. And they were quick I didn’t wait long. More

by wmfrost3
Recommend Dealer
Yes
Employees Worked With
Karla Marquinez, Dankwah "Danny" Nyarko
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May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 12, 2020 -

Empire Nissan of Hillside responded

Wanda, your wonderful feedback and rating mean a lot to us. Customer safety and satisfaction is our top priority and really pleased that was the case when you visited our Route 22 Nissan service. Thank you again for this great review and we hope you have a great day and stay safe

May 09, 2020

Very small dealer staff was very unprofessional and they like to play the dealer games I wouldn’t recommend anyone to purchase from this dealer ever. More

by acecruz1107
Recommend Dealer
No
Employees Worked With
Eric Kaplan, Mike DelaCruz, Jonathan Varela
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May 12, 2020 -

Empire Nissan of Hillside responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 12, 2020 -

Empire Nissan of Hillside responded

We sincerely appreciate your feedback but to receive immediate assistance with any sales concern, feel free to contact Dankwah 'Danny' Nyarko, Delivery/Customer Relations Coordinator, at 908-964-8700, extension 221 or by email at dnyarko@route22nissan.com. I look forward to speaking with you. Take care and have a great day !

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