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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
April 23, 2019
Fast/polite/organized/friendly The dealerships staff was very polite and helpful very knowledgeable of the plans and cars they had on the lot. Very helpful at finding payment plans The dealerships staff was very polite and helpful very knowledgeable of the plans and cars they had on the lot. Very helpful at finding payment plans that are right for me and got me in and out with my new car and everything i meeded done that day. More
by Cwalece2
Employees Worked With
Dave Tober
April 23, 2019
Excellent as always. I’ve owned my Nissan since October of 2018 and although I didn’t purchase it from Route 22 Nissan, they have created a costumer for life. I’m 47 years I’ve owned my Nissan since October of 2018 and although I didn’t purchase it from Route 22 Nissan, they have created a costumer for life. I’m 47 years old and the son of a retired mechanic who worked in local dealerships for years before opening his own shop. I know what good service looks like in this industry and Route 22 Nissan blows me away. Amazing job!!! More
by smicblh
Verified CustomerEmployees Worked With
Rich Padilla, Nick Roberts
April 22, 2019
Excellent service & quick It was super easy for me because I just texted my service advisor & my appointment was already scheduled. I was out in less than 30 minutes. Also my a It was super easy for me because I just texted my service advisor & my appointment was already scheduled. I was out in less than 30 minutes. Also my advisor was excellent & super helpful. More
by Chendo92
Employees Worked With
Dana Sisakova
April 22, 2019
Great Customer Service With Dana!!! Dana was amazing during my service visit. Dana made me feel welcomed and took the time to explain things to me in detail. Dana was awsome! Dana was amazing during my service visit. Dana made me feel welcomed and took the time to explain things to me in detail. Dana was awsome! More
by CRYSTALFABIENNE.PAUL
Employees Worked With
Dana Sisakova
April 22, 2019
Front wheel noise and shaking I came in to Nissan route 22 on April 20, 2019 for noise and shaking left front wheel i paid $127.00 to diagnose and was told need to replace both fro I came in to Nissan route 22 on April 20, 2019 for noise and shaking left front wheel i paid $127.00 to diagnose and was told need to replace both front axle assembly and both front seals to fix problem I asked to show me the problem a Mgr. with service rep. and the Mgr. pointed to the axel stating it was damaged and reason for noise an shaking...stating they can fix it for $1,154.00 today. ????? I quickly drove to Lynne Nissan Bloomfield Avenue newark NJ, and advised what Nissan on route 22 stated and their price to fix problem, tec at Lynne Nissan checked car said nothing wrong with axel or seals that the (lug nuts) on the tire were loose causing the noise and shaking, the tec. tighten the lug nuts and I drove home with no noise or shakingi and they did not charge me anything 2 days later i have no problem no noise or shaking i called Nissan route 22 and advised the service rep. and she gave me a manager who seemed to not want to hear my complaint at all stating they do no commit fraud, I got no where and I advised don't want my money back just needed to let him know so possibly another customer on there first visit won't feel like me ripped off and taken advantage of. Will not come back or recommend anyone I would rather warn anyone who ask about Nissan service to never go to Nissan at route 22, sorry a really bad experience. 2009 Nissan maxima. / Dawkins More
by LD1
Employees Worked With
Dana Sisakova
April 20, 2019
Pleasant The experience at Rt.22 Nissan has always been excellent, ,I trust the work that's being done on my car ,the facility is very comfortable, and the Sta The experience at Rt.22 Nissan has always been excellent, ,I trust the work that's being done on my car ,the facility is very comfortable, and the Staff is AWESOME!!! More
by ALHILL3178
Employees Worked With
Cassandra Rene, Rich Padilla
April 20, 2019
Incompetence Took my car to have my brakes changed in January. My car squeaked after they put in new brakes. When I brought my car to them they said they didn't Took my car to have my brakes changed in January. My car squeaked after they put in new brakes. When I brought my car to them they said they didn't hear it. Next time I took my car to them because the car was vibrating and squeaking, first they said I needed new tires. Funny thing is when they replaced my brakes I purchased four new tires from the dealership, upon hearing that they called me back a few hours later and said it was because my rims were bent. I had the rims fixed, it was still squeaking. Took my car to them for squeaking again this week when I picked up my car, they told me that they filed down the rotors. I drove two minutes down the street making a turn my wheel and car began to vibrate violently when I pressed the brakes. Took my car back around the corner to the dealership, and complained to Mike the manager. He said my car would be fixed. A few hours later I went to get my car again (I even asked if they test drove the car and they said yes). I went to get my car and test drove it in their lot. Again, still squeaking went back in and Nick the service manager came out at my request to listen to my car. Literally, he sat in my car I backed up less than two feet and he heard the loud squeaking while sitting in my car. He got out the car asked me to back up he listened and said it may be the pins. He goes "when can you bring it back?" I looked at him and said "I'm not even taking it you're dealership is the only one that works on my car, fix my car I'm leaving it!" Finally, I left my car overnight and when I picked up my car the next afternoon, my car finally seems like it's ok. They did not charge me for this visit, but I gave them a poor rating because the work that I initially paid for was not done well and I had to keep coming back. So while I have had good results with this dealership in the past I can't help but to give this visit and the visit and the work they did on my brakes a poor rating. However, I will give a shout out to Brianna who answers the phone with professionalism and seems like she is smiling when answering the phone. I have dealt with her several times and she is always friendly and helpful! Thanks Brianna More
by ohg2009
Employees Worked With
Chris, Mike DelaCruz, Nick Roberts
April 20, 2019
Good experiences Karla muchas gracias la atención fue muy buena gracias por todo u suerte en su trabajo. Recomiendo a todo mundo pensando en comprar carro muchas graci Karla muchas gracias la atención fue muy buena gracias por todo u suerte en su trabajo. Recomiendo a todo mundo pensando en comprar carro muchas gracias More
by Carmenalexa88
Employees Worked With
Karla Marquinez
April 19, 2019
Good experience Karla era muy buena explicando todo y muy buena attencion. A cualquier persona buscando carro nuevo o usado, búscale a ella. Gracias por la attencion Karla era muy buena explicando todo y muy buena attencion. A cualquier persona buscando carro nuevo o usado, búscale a ella. Gracias por la attencion More
by Manuelfaez1003
Employees Worked With
Karla Marquinez
April 18, 2019
Dave Tober is the best My experience working with Dave was the best I have ever experienced when it comes to buying a car. I would recommend him to anyone looking to get a n My experience working with Dave was the best I have ever experienced when it comes to buying a car. I would recommend him to anyone looking to get a new car. More
by PDSMITH10
Employees Worked With
Dave Tober
