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Empire Nissan of Hillside
Hillside, NJ
4,712 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,712 reviews
June 26, 2018
Incomplete service I brought my car in for service on Monday and again they failed to replace the windshield wipers as requested. This is the 2nd time. I explained back I brought my car in for service on Monday and again they failed to replace the windshield wipers as requested. This is the 2nd time. I explained back in December that the driver side wiper broke off while in use so I replaced it with a standard wiper until I could get to the dealership. In December Nissan service manager agreed to replace both wipers at no charge - it was not done - and again on Monday - and again it was not done. If you cannot do a simple thing like change wipers I question rather my car is being serviced appropriately. How do I know if you are really checking the times, brakes, fluids and other critical points as you claim on the invoice. I depend on you all to ensure my vehicle is functioning properly but is that the case if you are not checking behind the technicians to ensure that they are doing what is on the service request. My time is valuable. i do not have time to run up to Hillside just to have windshield wipers replaced. Next time I come in for service I would like to physically review all service that is performed and have a supervisor sign off. More
by grettaboardley
Verified CustomerEmployees Worked With
Rich Padilla
June 25, 2018
Excellent Service I brought my Nissan Rogue in for a routine service: oil, tire rotation, new wipers. I liked that the service was quick and efficient . My service rep I brought my Nissan Rogue in for a routine service: oil, tire rotation, new wipers. I liked that the service was quick and efficient . My service representative was very pleasant. More
by MTZ
Employees Worked With
Dave Tober, Rich Padilla
June 25, 2018
Friendly, not high pressure, great prices I like the fact that the dealership people are friendly and no one puts any pressure on you to buy a vehicle. The negotiation was good, fair and no on I like the fact that the dealership people are friendly and no one puts any pressure on you to buy a vehicle. The negotiation was good, fair and no one tried to confuse you with numbers. I love the place. I felt like I got a great deal. Dave Tober was knowledgeable and attentive to my needs. He took the time with me, showed me a video, took me to see the models, let me drive a car and was professional all the way. I will definitely return again for me and for my wife;s next car. More
by KRCIRLINS
Employees Worked With
Dave Tober
June 25, 2018
Great Employee Employee Kelsey wonderful She help me as much as possible she made sure my car was being processed for my oil changed She double checked for me to mak Employee Kelsey wonderful She help me as much as possible she made sure my car was being processed for my oil changed She double checked for me to make sure the oil changed was finish she pulled my car out for me and gave me great service She Always Had a Smile Wonderful Personality & Took care of any issues. I had Need More Of Her As A Employee More
by Joey_973
Employees Worked With
Kelsey
June 25, 2018
Buying a car arc route 22 Nissan is worth the trip and time My sales associate “Jet” was very friendly and encouraging. Answered every question and helped me thouroughly throughout buying the car. As well as th My sales associate “Jet” was very friendly and encouraging. Answered every question and helped me thouroughly throughout buying the car. As well as the rest of the staff at route 22 Nissan More
by Claudiaquijada10
Employees Worked With
Jet
June 25, 2018
Quick and competent assistance I had a very positive experience. I went to the dealer at 11am on a weekday a got a new lease on a Nissan Rogue SV and returned my old Alt8ma lease an I had a very positive experience. I went to the dealer at 11am on a weekday a got a new lease on a Nissan Rogue SV and returned my old Alt8ma lease and drove out of there by 2pm. More
by ITGuy1976
Employees Worked With
James, Dave Tober
June 24, 2018
Professional knowledgeable and provided perfect service The experience with Dave Tibet at Hillside Nissan was a great one. He knew our needs and provided top notch service. I highly recommend route 22 The experience with Dave Tibet at Hillside Nissan was a great one. He knew our needs and provided top notch service. I highly recommend route 22 Nissan for anyone with needs to purchase or lease a vehicle More
by JACK1039US
Employees Worked With
Dave Tober
June 24, 2018
Major improvement! I've had a bad experience before but this time was wonderful. Staff were polite and professional. I was kept informed. The wait time was exactly what I've had a bad experience before but this time was wonderful. Staff were polite and professional. I was kept informed. The wait time was exactly what was promised. The knot rain for 4 star is that this may be a one time deal. I happen to come in on a good day. If this service continues will rate 5 star More
by MYRNALOPEZG
Employees Worked With
Christopher Park, Juan Torres
June 22, 2018
Very good Deal was done in. Quick manner with no hassle. Salesman was very helpful and knowledgeable. Price was acceptional and the dealer made the experience w Deal was done in. Quick manner with no hassle. Salesman was very helpful and knowledgeable. Price was acceptional and the dealer made the experience worth recommending to others More
by SMOKE2001
Employees Worked With
William Ortiz
June 22, 2018
Excellent Wonderful service and they very friendly and i love the fact that tbey check everything in my car and let me know what need to be change and how long Wonderful service and they very friendly and i love the fact that tbey check everything in my car and let me know what need to be change and how long i can continue using the vehicule with i change them . More
by KERRLOVE37
Employees Worked With
Dont know , Rich Padilla
