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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
May 03, 2018
Pleasant, no pressure. Rafael is very nice, good person to talked to. And he's the only one who explain to me everything I have to know about the documents and the car. This Rafael is very nice, good person to talked to. And he's the only one who explain to me everything I have to know about the documents and the car. This is my 8th car, 4 are Nissan. I appreciate what he did. I'll give him a 6 stars. More
by MIKE65582
Verified CustomerEmployees Worked With
Rafael Rios
May 03, 2018
A great Experience I drive a Toyota but I purchased my vehicle at this Nissan dealership and decided to continue to bring my vehicle to this location to service my vehic I drive a Toyota but I purchased my vehicle at this Nissan dealership and decided to continue to bring my vehicle to this location to service my vehicle. After bringing in my vehicle for routine service, when they were done I had an issue with the tire pressure sensor. After determining that I would need to bring my vehicle over to the Toyota service center to get the problem fixed due to not having the proper Toyota equipment to correct the problem I went over to the Toyota service center and had such a terrible experience. They had no idea what I was talking about and did not want to make any attempt to solve my situation. After contacting the Nissan service center and explaining the situation to them, they sent over the manager of the Nissan service center himself over to Toyota and he personally took care of the situation and stayed with me until the problem was completely solved and personally handed my vehicle back to me. I really appreciated that extra effort that Nissan took and will continue to bring my vehicle to the Nissan service center to get my vehicle serviced even though I have a Toyota, and will definitely be purchasing a Nissan vehicle for my next vehicle purchase. More
by JM2017
Employees Worked With
Cassandra Rene, Rich Padilla, Ashley Nilsson
May 03, 2018
Nissan I had a car with you guys so I trade it in for another car so I did all the paperwork 2 weeks later they tells me they need other documents after I h I had a car with you guys so I trade it in for another car so I did all the paperwork 2 weeks later they tells me they need other documents after I had the new car also I talk to Nissan customer service they told me that if my other car is not paid off basically I have to pay two car payments which I don't understand but thanks again I'm just wishing my payments would have been lower since the other car was paid off More
by Kie
Employees Worked With
Rafael Rios
May 03, 2018
10,000 mile oil change I notice I had an oil change sticker reminder on my windshield that had come due. I called, requested and was granted to come in for service right awa I notice I had an oil change sticker reminder on my windshield that had come due. I called, requested and was granted to come in for service right away and within an hour of getting there the service was completed. More
by RaulPonce
Employees Worked With
I did not get everyone’s name. , Rich Padilla, Ashley Nilsson
May 03, 2018
The oil change I had early appointment and my was not long l was my vehicle need other things to get done Only wish they can have some bagels or something like for I had early appointment and my was not long l was my vehicle need other things to get done Only wish they can have some bagels or something like for consumer More
by ODETTELEWIS250
Employees Worked With
Rich Padilla
May 02, 2018
Customer Services When I arrived at this dealer ship, the sale people seemed to greet us nicely. However, after purchased the car, it is hard for me to find the right p When I arrived at this dealer ship, the sale people seemed to greet us nicely. However, after purchased the car, it is hard for me to find the right person to help with some questions. I tried to reach out to sale person and left messages, but he never bother to call me back. Also it is taking this dealership to file for my car ownership title. I bought the car paid full but I am still waiting my car title. Disappointed for the service More
by PhuocDang
Employees Worked With
David Thoma
May 01, 2018
Excellent service. Keep up with the good work!!! Because I received a free oil and filter change. And a good advice to change the coolant oil in my car which we did it. The salesman who took care of Because I received a free oil and filter change. And a good advice to change the coolant oil in my car which we did it. The salesman who took care of me was very professional. Keep up with the good work!!! More
by FABIANADOMINGUEZ1958
Employees Worked With
Cassandra Rene, Rich Padilla, Ashley Nilsson
May 01, 2018
My experience was great William Ortiz was a great help he didn't beat around the bush was straight forward with everything he presented to me & his manager Sammy did the same William Ortiz was a great help he didn't beat around the bush was straight forward with everything he presented to me & his manager Sammy did the same thing as well. More
by JAYBRIGGS655
Employees Worked With
William Ortiz, Ashley Nilsson
May 01, 2018
Great experience. I had a scheduled an oil change for my Nissan Sentra. My service advisor Les was very helpful. My car was serviced by William recommended. I had a scheduled an oil change for my Nissan Sentra. My service advisor Les was very helpful. My car was serviced by William recommended. More
by Adamf100
Employees Worked With
Les, William
April 30, 2018
Purchase used car Excellent sales experience. Attentive and met all my requirements. Prompt follow up to make sure I was happy and handle any issues that might occur Excellent sales experience. Attentive and met all my requirements. Prompt follow up to make sure I was happy and handle any issues that might occur More
by JUSTINVONDENSTEINEN
Employees Worked With
Dana, Vladimir Nastelon
