Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,705 reviews
April 02, 2018
Very fast and efficient They were very fast and efficient they also were very pleasant and I felt comfortable that the work they did was correct. I will definitely bring my c They were very fast and efficient they also were very pleasant and I felt comfortable that the work they did was correct. I will definitely bring my car back again More
by SLEE720
Verified CustomerEmployees Worked With
Franklin zeyala
April 02, 2018
Excellent customer servicing This service center is always fast and efficient. The reps are friendly and patient in explaining details about your servicing. They always get me in This service center is always fast and efficient. The reps are friendly and patient in explaining details about your servicing. They always get me in and out quickly! More
by Renee Ann Best
Employees Worked With
can't remember her name. About to go on maternity leave
April 02, 2018
Good service Good services friendly customer service. Always bring my car for service here. Have opened Nissans for 35 years and will continue to own them. Comfort Good services friendly customer service. Always bring my car for service here. Have opened Nissans for 35 years and will continue to own them. Comfortable waiting area More
by Claddaghcoon
Employees Worked With
Les
April 02, 2018
Oil change and Transmission analysis Stopped in for my regular oil change. Also have them look at my transmission, was concerned of slipping. They were fully supportive from the moment I Stopped in for my regular oil change. Also have them look at my transmission, was concerned of slipping. They were fully supportive from the moment I arrived. Kept me posted of all developments. And was out of there in less than two hours. No issue with the transmission. More
by Tim Van Woeart
Employees Worked With
Les
April 02, 2018
Awesome service Route 22 Nissan customer service has been exceptional. I have gotten great service every single time I been there. And I am very pleased. And will abs Route 22 Nissan customer service has been exceptional. I have gotten great service every single time I been there. And I am very pleased. And will absolutely continue to do business with Nissan because of it . So thank you !! More
by ISABELLI1980
Employees Worked With
All
April 02, 2018
Good Job I had a basic oil change service done to car, it was overall lengthy in time, but I guess you can’t rush a through job. Thank you. I had a basic oil change service done to car, it was overall lengthy in time, but I guess you can’t rush a through job. Thank you. More
by Rylty1
Employees Worked With
N/a
April 02, 2018
Egregious service Usually I never complete surveys because of time restraints, but I made it my business to ink a time to submit the aforementioned survey. The Nissan p Usually I never complete surveys because of time restraints, but I made it my business to ink a time to submit the aforementioned survey. The Nissan parts department and there customer care representative on rt: 22 are totally incompetent. My wife had a door handle issue with her Nissan Rogue which turned into a customer nightmare. The first repair appointment was canceled, the second appointment my wife took off from work only to be met by an parts employee who ordered the wrong part for said vehicle. The third appointment was conducted days later only to have the same part inoperable. The customer care person was more concerned with the post my wife made with her dissatisfaction. A $123.00 dollar credit was applied not including taxes, and $ 156.00 dollars was paid by customer on a $300.00 dollar part. Several problems exist with the entire incident: 1) The time and lost of pay my wife had to incur, 2) The lack of professionalism and being more concerned about a rating from a post, 3) The same part still inoperable, and the inconvenience of making an 4th appointment. Then the icing on the cake is an salesmen calling trying to get my wife into a 2018 Nissan. All the nerve and the audacity, I can tell you we will never go back Nissan, nor will we remove this he first post, and this second entry will be posted on social media... More
by MPIERRE9209
Employees Worked With
Customer care representative
March 31, 2018
Absolutely amazing service !! I came unsure of whether I wanted to buy or lease and left in my dream car! Noel was great! I would definitely recommend them to everyone I know looki I came unsure of whether I wanted to buy or lease and left in my dream car! Noel was great! I would definitely recommend them to everyone I know looking for a new vehicle. I didn’t feel pressured at all. More
by Alyssa H.
Employees Worked With
Ralph Noel
March 30, 2018
Great experience It was a great experience getting my new 2018 Nissan Rogue from Route 22 Nissan. This dealership had the exact package and color combination that It was a great experience getting my new 2018 Nissan Rogue from Route 22 Nissan. This dealership had the exact package and color combination that I was looking for. Dave was very responsive and even let me come in an hour or so before closing to take delivery that was original planned for a few days later. Dave showed me all of the features of the vehicle and setup my phone so that I can maximize the use of the infotainment system. Overall, the transaction was a simple and straight forward as it can be when buying a car. I would highly recommend Dave Tober and Route 22 Nissan. More
by SD8
Employees Worked With
Dave Tober
March 30, 2018
Good but not good enough Had a special done for $39.00. Rotated the tires and a service but did not put tires back on very straight. Car pulls to the left, need to have a whe Had a special done for $39.00. Rotated the tires and a service but did not put tires back on very straight. Car pulls to the left, need to have a wheel alignment. If your going to take the tires off the car at least put them back on straight. More
by Unhappy
Employees Worked With
A woman
