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Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,705 reviews
March 26, 2018
Great JOB I was feeling down and they made me feel so much the customer service they showed me was superb great job 5 stars from me I was feeling down and they made me feel so much the customer service they showed me was superb great job 5 stars from me More
by Beeb
Verified CustomerEmployees Worked With
Paco Dena and Sammy
March 26, 2018
Wonderful Staff was very polite and very nice Big thanks to Dana Paco elio for helping Also a thank you for both Chris they were also very excellent Staff was very polite and very nice Big thanks to Dana Paco elio for helping Also a thank you for both Chris they were also very excellent More
by MICKEYBABI78
Employees Worked With
Dana Paco elio
March 26, 2018
Sale and service All around it was great service. Manny R the mechanic was amazing even when I had a million questions. Omar the salesman was also amazing All around it was great service. Manny R the mechanic was amazing even when I had a million questions. Omar the salesman was also amazing More
by MELLYPEREZ95
Employees Worked With
Manny R. and Omar
March 26, 2018
Timely My oil change was quick and easy. I needed to be out of the dealership within an hour and the representatives made it happen in 45 mins My oil change was quick and easy. I needed to be out of the dealership within an hour and the representatives made it happen in 45 mins More
by SEEPERS2
Employees Worked With
Na
March 24, 2018
Not worth the free oil change Everyone is generally nice in the service department but all in all it just feels like a huge sales gain. Everything is an upsell and buttons being cl Everyone is generally nice in the service department but all in all it just feels like a huge sales gain. Everything is an upsell and buttons being clicked in a computer, no informal, human-like conversation to make me feel less like a transaction. Not to mention the minimum 2 hours it takes every single time I go there. I literally lose money at work trying to save $34.95. So, overall, the experience is never without stress. I will not be returning for any type of service whatsoever. More
by Hash
Employees Worked With
No idea because no one actually introduces themselves
March 23, 2018
Wonderful Very nice people they work with you and your budget my first time getting a car out of a dealer and I like it in the future I will go back and buy ano Very nice people they work with you and your budget my first time getting a car out of a dealer and I like it in the future I will go back and buy another car from them More
by Juaniquillo1989
Employees Worked With
Luis Sanchez
March 23, 2018
The service manager and the advisor are knowledgeable. Very professional and friendly. I feel very comfortable and at east talking to Chris the service manager and the otherChris the service advisor. Also, Very professional and friendly. I feel very comfortable and at east talking to Chris the service manager and the otherChris the service advisor. Also, the facilities is well managed. More
by DOM_BAGA
Employees Worked With
Chris Park and the other Chris the service advisor.
March 22, 2018
Happy Morning My morning at was very pleasant, nice workers to help me everything that my van needed service requirement It was like a fun morning - in the shop ea My morning at was very pleasant, nice workers to help me everything that my van needed service requirement It was like a fun morning - in the shop early and out very early to enjoy my Saturday with my family. The service workers were the best - I don't remember names but they were the best, each one were very professional More
by MARYREED411
Employees Worked With
I don't remember names - I remember faces They all have my golden check mark!
March 21, 2018
Purchase of new vehicle I went to the dealership to purchase a different vehicle. Mr William Ortiz was my sales associate. He was very helpful to me in purchasing a new vehi I went to the dealership to purchase a different vehicle. Mr William Ortiz was my sales associate. He was very helpful to me in purchasing a new vehicle. Everyone in the dealership was very helpful. It was a very good experience. I would return to this dealership for my next purchase. More
by Wombmateii
Employees Worked With
William Ortiz
March 21, 2018
WORST SERVICE EVER When I get there for car service, I was greeting by a nice young man. Great. After that all xxxx broke loose. they took for ever to actually call my n When I get there for car service, I was greeting by a nice young man. Great. After that all xxxx broke loose. they took for ever to actually call my number. When I went to tell the guy my issue with my car he seemed uninterested. After, I asked him how much is it. He said $50 knowing xxxx well it was only $24.00 . whatever ! i also mentioned that there was something sounding wrong with my car . 2 hours later!!!! i go to pay and the front desk little girl had so much attitude.! Then I go to my car and realize I dont have my keys. I find the boy that has my keys and hes like give me a minute. he rushes into the store and doesnt even hold the door for me and goes into a room and is all laughing and joking around. I HAD TO LEAVE BECAUSE I WAS GOING TO BE LATE FOR CLASS. So he gives my keys with an attitude. When I get in my car IT SOUNDS WORST THEN WHAT I CAME IN WITH!? Very squeaky and sounds like theres metal dragging on the floor WORST SERVICE EVER AND NEVER GOING BACK More
by NOEMAIL3
Employees Worked With
N/a
