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Empire Nissan of Hillside
Hillside, NJ
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,707 reviews
May 10, 2017
Great, personal experience My wife and I are now on our third Nissan vehicle. Most recently we have leased a 2016 Nissan Rogue and William Ortiz was an incredible help. He was My wife and I are now on our third Nissan vehicle. Most recently we have leased a 2016 Nissan Rogue and William Ortiz was an incredible help. He was able to work in our price range to get us the vehicle we needed for our growing family as well as move us out of our previous lease. We will continue to go back to Rt. 22 Nissan More
by Tim Van Woeart
Employees Worked With
William Ortiz
May 09, 2017
Great dealership and customer service Joseph has made me a very happy client. He did his best to inform me of my options given my credit score due to school loans. I was nervous at first a Joseph has made me a very happy client. He did his best to inform me of my options given my credit score due to school loans. I was nervous at first about financing a car a second time but Joseph convinced me and my husband he would work with us and not only get us approved but with a car payment reasonable for our budget. To my surprise I left the dealership as a happy customer! My credit score has climbed and he was able to put my husband down as a co signer so we could start establishing credit on his behalf as well. I have recommended this salesperson to all my family and friends. He is the best at what he does! Nissan has a great team member!! More
by Mrz. Lassiter
Employees Worked With
Joseph Alston
May 08, 2017
Everything was great My brother Joseph was able to help me even my credit was very bad... His very friendly he worked with me through every single thing highly recommende My brother Joseph was able to help me even my credit was very bad... His very friendly he worked with me through every single thing highly recommended ... Now I'm able to drive a 16 Rogue AWD Thanks Joseph More
by Delince Providence
Employees Worked With
Joseph Alston
May 06, 2017
Very helpful and to try and help anyway possible and I definitely will be returning to him for my car buying needs in the future. First car and great experience ov and to try and help anyway possible and I definitely will be returning to him for my car buying needs in the future. First car and great experience overall. Thank you Joe More
by Carah84
Employees Worked With
Joseph Alston
April 30, 2017
Best experience ever I went in with almost zero expectation of leaving with a car, but Gary turned everything g around. He was very patient and actually listened to what I I went in with almost zero expectation of leaving with a car, but Gary turned everything g around. He was very patient and actually listened to what I wanted. He helped me get the best deal possible and stayed in my budget. Gary thank you so much for your help and your patience ! It is greatly appreciated! More
by Ljusmaa
Employees Worked With
Gary Desir
March 23, 2017
Terrible Customer Service. There's not enough room here to fully explain the issues I've had with the service department at Route 22 Nissan over 2+ years. There is no regard for There's not enough room here to fully explain the issues I've had with the service department at Route 22 Nissan over 2+ years. There is no regard for the customer. You are treated like the number they give you when you check in. They don't return calls. I've been waiting for a call back regarding parts for 7 months. Each time I reach out, I'm told that the "service manager" will call me. I'm still waiting. I'll be taking my car to another Nissan Service Center. I will never return to Route 22 Nissan. More
by carmago
Employees Worked With
Cassandra Rene, Rich Sabatino, Mr. Roberts, Ryan Carreon
March 11, 2017
Friendly service and great price I bought used Honda from here. Sales person was very helpful and the service was great and the price I paid for the car was less than elsewhere. I bought used Honda from here. Sales person was very helpful and the service was great and the price I paid for the car was less than elsewhere. More
by CarCustomer123
Employees Worked With
Arun
March 01, 2017
Attentive with my needs !! Marquis was very honest, he wasnt just trying to sell me anything, he catered to my safety and needs". I appreciate his customer service!! Thanks Marquis was very honest, he wasnt just trying to sell me anything, he catered to my safety and needs". I appreciate his customer service!! Thanks More
by Nikole210
Employees Worked With
Marquis Thomas
January 30, 2017
Worse dealership EVER This dealership is not the place you want to do business. They are unethical and will say anything to get you in the door. They assume that you are This dealership is not the place you want to do business. They are unethical and will say anything to get you in the door. They assume that you are an idiot and they will just lie to you. I wouldn't trust them with any transactions at all. I have over 25 years of car buying experience and I have never, ever been treated this badly. Do yourself a favor and RUN as far as you can from this place. You'll be happy that you did. More
by happycamper24
Employees Worked With
Nicole Granados
December 21, 2016
I WAS HARRASSED!!!! KENNY HUSSIAN IS THE WORST I attended the dealership sales department 3 times, the first was to purchase a new car, the next was for the trade keys event, and the last was to ge I attended the dealership sales department 3 times, the first was to purchase a new car, the next was for the trade keys event, and the last was to get rid of my car all together. KENNY HUSSIAN was the sales person I was assigned he was involved in all three visits. When I first went to purchase the car he flirted with me very heavily, then got mad when I did not fill out this survey that Nissan automatically sends you in reference to your Nissan experience. The second time I went in for the trade keys event not only did KENNY run my credit after I told him not to but he was addimitt about putting me into a new car that I didn't even want. On top of that I was allowed to take a test drive so I went to grab something to eat from the nearby burger King KENNY got mad at me for not buying him some food and verbally attacked my finances during this visit as well as the last( when I turned the car in) saying things like "don't get mad at me because you lost your job", "it's not my fault you can't make your payments", " if you were with somebody like me you wouldn't have to worry about your payments", and even things such as " we should a baby", and much more. NOT ONLY WAS HE/THIS UNPROFESSIONAL BUT IT'S INAPPROPRIATE. I WILL NEVER ATTEND THIS DEALERSHIP AGAIN NOR WOULD I RECOMMEND ANYONE TO COME HERE. More
by Monique5
Employees Worked With
Kenny Hussain
