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Empire Nissan of Hillside

Hillside, NJ

4.4
4,707 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,707 reviews

April 12, 2016

Best Experience Ever!!! I would like to send a big thank you to Luis .He made our car buying experience smooth sailing.We felt like he had our best interest at heart.He even More

by Essence C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cadena
Apr 13, 2016 -

Empire Nissan of Hillside responded

Essence C., We are so happy to hear about the pleasant experience you recently had with Luis! Setting up the features of your new vehicle is just a small part of the kind of customer service we expect from our product specialists! Thank you so much for writing such a positive review, we really appreciate it!!

April 12, 2016

Great sales person No dealership wanted to take in my grade in because it was upside down really bad everyone shut me down until I came to this dealership off the bat I More

by Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Thomas
Apr 13, 2016 -

Empire Nissan of Hillside responded

Mr. Richie, We do our best to adjust to the different needs of all of our guests to ensure that they get all of the help they need and very much deserve. We are so happy we were able to assist you in your time of need and provide you with a great deal!! Thank you for giving us the opportunity to earn your business :-)

April 09, 2016

Really nice service department and and they pay close attention to what your car needs and they don't try to over sell work to you , I was very satisfied with my recent service visi More

by Blessed9824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Granadas
Apr 11, 2016 -

Empire Nissan of Hillside responded

Blessed9824, We appreciate you writing about your recent experience with our Service department. Our Service Advisers do their best to make sure all of our guests questions and concerns are addressed properly. Thank you so much for the positive review!!!

April 04, 2016

More than Satisfied I love my Herald. I've never seen members of any dealership work together to ensure customer satisfaction like this one. I got exactly what I wanted f More

by Sunshynee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adolfo, Herold Pierre, Ronalde Villatoro
Apr 11, 2016 -

Empire Nissan of Hillside responded

Sunshynee, Teamwork is what is really needed to provide the best experience possible. Providing our guests with the vehicles they want along with the price they are happy with is always our goal. Thank you for taking the time to write about the positive treatment you received from Herald and your sales team!!

March 31, 2016

Completely Lied to on the Phone I was quoted a price on the phone; the representative than scheduled the next evening to come down to finalize the deal. I specifically questioned her More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Naty Reyes
March 31, 2016

Great Service My wife and I had a great experience with this dealer. Dave was very personable and they were very attentive to making sure we had a pressure free ex More

by Chris A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gianggorio, Dave Tober
Apr 11, 2016 -

Empire Nissan of Hillside responded

Mr. Chris A., Deciding on a perfect vehicle should be joyous and not stressful so we take the necessary steps to make the process of purchasing that perfect vehicle a stress free and pleasant one. Thank you for acknowledging your sales teams effort in providing a pressure free experience for you and your wife. We really appreciate it!!

March 30, 2016

MARQUIS Good customer service and really works with you. Not arrogant and very patient. No false advertising. Quick sale. Would definitely recommend this dea More

by MYRA73
Recommend Dealer
Yes
Employees Worked With
Marquis Thomas
Apr 11, 2016 -

Empire Nissan of Hillside responded

Ms. Myra, No one wants to deal with someone with an arrogant attitude, that is the opposite of what customer service should be! Our product specialists go out of their way to provide top notch service and treatment. Thank you for writing about the pleasant experience you encountered with Marquis, as well as the recommendation. We appreciate it!

March 30, 2016

Great Service Great service. My wife and I bought a new vehicle and it was a great experience. My salesman Marquis was excellent. I would definitely recommend. More

by DiabloNJ
Recommend Dealer
Yes
Employees Worked With
Marquis Thomas
Apr 11, 2016 -

Empire Nissan of Hillside responded

DiabloNJ, We are very happy to hear that you and your wife both enjoyed your recent experience with Marquis. Thank you so much for the positive review and the recommendation. We hope you are both enjoying your new vehicle!!

March 29, 2016

Great Awesome and very patient didn't make feel like I was being taken advantage like I been the past with other dealers. He's truly an asset to your compan More

by Ms. AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Thomas
Apr 11, 2016 -

Empire Nissan of Hillside responded

Ms. AP., Thank you for taking the time to acknowledge your product specialist Marquis!! Our main goal is to ensure our customers feel comfortable and enjoy their car buying experience. Thank you for the kind words!

March 28, 2016

Rt 22 Nissan I would recommend others to this dealership also I like the idea of what the dealer explain about this is my second car from the dealership More

by Kenny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Tober
Apr 11, 2016 -

Empire Nissan of Hillside responded

Mr. Kenny, Thank you for coming back to our dealership to purchase your second vehicle from us! We appreciate your loyalty!!

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