Empire Nissan of Hillside

Worst Experience Even prior to buy car from here, i have worst experience. Here is the story begun I visited this dealer at 03/21 to buy New SUV Rogue 2015, I gav Even prior to buy car from here, i have worst experience. Here is the story begun I visited this dealer at 03/21 to buy New SUV Rogue 2015, I gave my all preferences to my sales reperentivie (Clay Roca) as follows. Model: Nissan Rogue SV Package: Family Package + Premium Package + Exterior color Black + Interior color Almond. Clay told me, they don't have this configuration at their inventory but need to search. After search he found one car with same configuration with another dealer. But this car is having extra accessory of cost $1250. After negotiation we finalized the deal and i paid $1000 as token money, i immediately told him, please book this car cause i don't want to lose it with this configuration. Clay the Sales representative told me that we will get this car in couple of days. Everything is fine till here. Now the issue started, After 2 days at 03/23 Clay called me and said, "The Black color is sold and they don't have this color anymore with other dealers also". Oh dam, why i signed purchase order if i am not going to get this configuration, really hard for me. He offered me another color "Silver" which i rejected to get. Nothing happened for next two days till today, I called Clay so many times, and he neither picked the phone nor called me back with status. “Really frustrated" Then i called to Sales Manager, The guy Howard Newman straight away told me that they had not promised me to give that color, Oh man, i completely stuck now. He offered me the same "Silver" color. I planned to get this Black color only because my wife wants it and i want to give present to her on her birthday. These both guys have screwed my whole fun and now i have to get car with different color. Apart from this, The car which i finalized was having accessory worth $1250. The new car is having accessory worth $555. Bad part, these guys don't want to reduce the price itself. Oh man, really unprofessional behavior from Route 22. Surely i will not buy my next car from Route 22 Nissan. More

Purchased a 2014 Nissan Sentra I was thoroughly satisfied with my purchasing experience. Harold Pierre, my sales associate presented me with an extraordinary deal that allowed me to I was thoroughly satisfied with my purchasing experience. Harold Pierre, my sales associate presented me with an extraordinary deal that allowed me to obtain a vehicle quickly, as well as at exceptionally reasonable price. The management allowed me to obtain the vehicle with no money down, take advantage of a factory rebate, and sell me a vehicle with more options that I could possible dream of when considering buying the vehicle. This is the second time my family purchased a vehicle with Hillside Nissan, and we thoroughly satisfied on each occasion. Hillside Nissan, you have a customer for life, and I will sing your praises to all of my friends and family. Thanks so much for your great service. Saladin Glanton 3/4/2015 More

Thank you Nissan It was a pleasure doing business with such a great sales person. Kenyon’s professionalism exemplified by his knowledge about the vehicle I was intere It was a pleasure doing business with such a great sales person. Kenyon’s professionalism exemplified by his knowledge about the vehicle I was interested in made my buying a new car experience effortless. The finance guy was the greatest also! Sheila HC More

5 Star Service!!!!!!!!!! Devin is the best!!!!! Devin Chiscolm, Lou and Gus were all the best ever. I highly recommend them all as the best people a dealership staff can offer!!!!!!! :-) Go here bef Devin Chiscolm, Lou and Gus were all the best ever. I highly recommend them all as the best people a dealership staff can offer!!!!!!! :-) Go here before going to any other dealership!!!!! 10 Star service!!!!! :-) More

Customer Satisfaction My experience with the purchasing of my Nissan at this dealership was awesome. I appreciated the professionalism and commitment of the salesperson to My experience with the purchasing of my Nissan at this dealership was awesome. I appreciated the professionalism and commitment of the salesperson to help with acquiring a vehicle. My salesperson was Steven Perez and even though the process was long he was very accommodating and exhibiting a genuine commitment and sincerity in helping me achieve my goal of purchasing a nice car reasonable price in a timely manner. He is a great asset to that dealership. I love the route 22 Nissan and the professionalism of the employee's More

Customer service My experience with Nissan Route 22 -represented by their committed product manager Kenyon Hussain has been just great that any customer would love to My experience with Nissan Route 22 -represented by their committed product manager Kenyon Hussain has been just great that any customer would love to go through the dealing that was transparent, the price appeared true and unlike other dealers there was no frills to the price add to the Internet price displayed, and sales person not in hurry to impose a sale on a customer. Good job done by Kenny. More

The employees at this dealership are very professional The sales person was very friendly and knowledgeable. They had the vehicle i wanted and I was very pleased. They stayed within my price range. The sales person was very friendly and knowledgeable. They had the vehicle i wanted and I was very pleased. They stayed within my price range. More

Customer Satisfaction My experience with purchasing a vehicle at this dealership was awesome. I appreciated the professionalism and commitment of salesperson to help with My experience with purchasing a vehicle at this dealership was awesome. I appreciated the professionalism and commitment of salesperson to help with acquiring a vehicle. My salesperson was Kenny and even though the process was long he was very accommodating and exhibiting a genuine commitment and sincerity in helping me achieve my goal of purchasing a nice car reasonable price in a timely manner. He is a great asset to that dealership!!! More

Heaven Sent Buying a vehicle can be the worst experience of your life, but not if you come to Route 22 Nissan!! We had the pleasure of working with Gary, who was Buying a vehicle can be the worst experience of your life, but not if you come to Route 22 Nissan!! We had the pleasure of working with Gary, who was a GEM!!! Very professional, knowledgeable, and caring!!! This dealership has exceeded my expectations & we are so excited to be part of this Nissan Family. Excellent dealership from sales, to finance, to service! We will definitely return for our next purchase as well as refer friends and family. More

Excellent Customer Service!! Our experience with Derrell Patterson was excellent. He was very genuine and knowledgeable about all the different Nissan car models that we looked a Our experience with Derrell Patterson was excellent. He was very genuine and knowledgeable about all the different Nissan car models that we looked at. He took the time to let us test drive all of the vehicles until we finally decided on the one that we really liked. He was also able to get us the best price for our car purchase and made sure that we stayed within our budget. He is very laid back and caring and made sure that we were happy with the car that we purchased. We didn't feel pressured or rushed. He was very professional. He was awesome!! More