Empire Nissan of Hillside

Gibril Mansaray was very helpful in the car shopping experience for my wife and I. I would strongly recommend his services to other family members. experience for my wife and I. I would strongly recommend his services to other family members. More

I bought my car here recently . The day after, there was an issue with my insurance so I had to come back and change the registration to my moms. I feel like The guy that sold me the car didn't want to do t an issue with my insurance so I had to come back and change the registration to my moms. I feel like The guy that sold me the car didn't want to do the extra work and do the registration all over again and kept insisting that we don't have to change the registration to my moms even when the insurance agent talked to him on the phone himself and explain to him what the problem was and why we have to register my car under my moms. Fortunately, the guy from finance was there and I told him what the problem was and he immediately helped me with my problem. The second issue was the guy told me he was going to call me once my license plate is in. I kept on waiting for my plate But he never Called. I had to call the dealership myself the day before the temporary license expires and inquire about my license plate and I learned that my plate had been sitting there for 18days but no one had called me. I guess it was too much to hope he would keep his promise that'd he'd call me when the plates are ready. I went to pick up my plates and saw him and told him he was supposed to call me. Then he try to to sound apologetic and made an excuse he got so busy with a lot of work. I guess once you sign the papers, the deal is done, I'm not a priority customer who needed to be impressed anymore? Then he goes and try to cover himself and lie and said, " didn't we talk recently?" And I said no, I kept waiting for your call. And then he lies again saying " I left a message to you home phone" I told him I don't have a house phone. I was so pissed I just wanted to get out of there so fast, save him the trouble of spouting more lies. Honestly, if it weren't for this guy, I would've left a positive rating. All the other staff seemed friendly. The guy from finance/bank was great. I wouldn't have bought the car If it weren't for him. He saved the deal for me. The manager, who came out and congratulate me after buying the car was great too. Oh the manager and the guy also promised they'd have something/gift for me when I come back to get my plates but since they guy all but forgot about me least alone the gift they were supposed to give me. Too bad, my sister is planning to get a car also. I would've recommend this dealership just not this guy who I had the misfortune to work with. All other employees seemed great otherwise. More

This was a great customer service experience and i'm happy a few weeks later with my purchase still. Bobbi was a great salesman and really helped me out with the transaction. Roman was excellent as we happy a few weeks later with my purchase still. Bobbi was a great salesman and really helped me out with the transaction. Roman was excellent as well and really went above and beyone for me to make sure I got exactly what I wanted. I'd definitely reccomend friends and family here in the future. More

Great place to purchase a new or pre owned car. I was greeted promptly staff was very friendly and knowledgeable very upfront and straight forward. Would highly recommend. greeted promptly staff was very friendly and knowledgeable very upfront and straight forward. Would highly recommend. More

This will be the third car that I have purchased from this dealership and this has been by far the best experience ever. The care that I received from the moment I stepped into the door cannot be descri this dealership and this has been by far the best experience ever. The care that I received from the moment I stepped into the door cannot be described. Everyone was so polite, friendly and helpful. But the two people, who really made this experience so wonderful, are Kirsten Romario and Bobby Chasm. Together they worked very hard to make certain that I got the vehicle I wanted, the payments that I could afford and even took steps to insure that if in the future should I need a replacement car, I now have Gap Insurance. A wonderful experience. Thank you, thank you, thank you. More

If you are in the market for a new Nissan please stop in at Route 22 nissan in NJ. Make sure you ask for Gibril Mansaray. He along with Mike G and Nuno will make your experience as smooth as possible. No no at Route 22 nissan in NJ. Make sure you ask for Gibril Mansaray. He along with Mike G and Nuno will make your experience as smooth as possible. No nonsense, no double talk just a great buying experience. More

Great experience and Gibril is a great salesperson i walked in told hime exactly what i wanted and he sat down with me and got me exactly what i wanted. walked in told hime exactly what i wanted and he sat down with me and got me exactly what i wanted. More

Although it was not an easy choice to make, but I love my new Nissan Altima 2013, I am grateful to Victor for working with me and taking the time to help me make a decision to lease this car. Victor was very new Nissan Altima 2013, I am grateful to Victor for working with me and taking the time to help me make a decision to lease this car. Victor was very informative and condiderate of my car needs and financial situation. He answered all my questions and I am happy with the color and the up to date technology that goes with this new car. More

I found Richard to be very informative, friendly, and straight forward in his approach. He was very knowledgeable about the car and worked fair and hard to get the deal done. The entire transaction went straight forward in his approach. He was very knowledgeable about the car and worked fair and hard to get the deal done. The entire transaction went quite smoothly. I also enjoyed my original outreach to the dealer via the internet. More

Richard was great to work with. Very friendly and attentive. He listened to what I wanted and worked with me to get a fair price. I am very happy with the service he provided and will definitely reco attentive. He listened to what I wanted and worked with me to get a fair price. I am very happy with the service he provided and will definitely recommend him to family members and/or friends. Overall I would recommend Route 22 Nissan to others. More