Empire Nissan of Hillside

If you walk into Route 22 Nissan and Dave Tober is your salesperson, RUN. The treatment I have received has been unreal. I was assured multiple times when leasing my new Altima that all costs on the ol salesperson, RUN. The treatment I have received has been unreal. I was assured multiple times when leasing my new Altima that all costs on the old lease would be covered. A week later I received a bill for $683 for over mileage on the old lease. When I called David, he told me its my fault, not his problem, and maybe if I sent a couple of sales his way he could alleviate a couple monthly payments. Just want I want to do - send friends and family to someone who was dishonest. He told me to fax my bill and he would look into it. After a month of unreturned phone calls from him, he leaves me a voicemail begging me to login and give him an "A" survey rating because some "loon" gave him all bad ratings and brought his average down. I called back and said that I would love to give him good ratings except I have a $683 bill hanging over my head bc of him. Once he pulled up my file he saw that I had in fact already rated him and gave him low scores. He then told me that I had given him better scores, maybe he could have helped me. Sounds like bribery to me! I have never been so disrespected in my life (also called me "sweetheart" and "honey"). I find it unbelievable that a business could have such unprofessional people working for them. My family and I have been loyal customers to route 22 Nissan and we will never return. My advice: stay away! More

my experience over there in Nissan route 22 was really great. i compare price with other dealer in NY but find Nissan route 22 owesome.specially the person who helped me to buy the car and trade in my old great. i compare price with other dealer in NY but find Nissan route 22 owesome.specially the person who helped me to buy the car and trade in my old car was Francisco, he was very friendly. he helped me to take the decision. customer service was good. they have some special offer like in 2 years if i trade in my car, i'll get the same price what i paid for. i will obviously reccomended Nissan route 22 to my friends. More

Great service as always!! Will Mohamed and Nuno Ferreira made my friends buying experience a pleasure .. This is the 2nd personae I refer to rt 22 Nissan and my friends always leave with a new car and very made my friends buying experience a pleasure .. This is the 2nd personae I refer to rt 22 Nissan and my friends always leave with a new car and very satisfied !!! More

Primary reason for us visiting this dealership was that we saw on their on-line inventory the car we wanted at a good price compared to other dealers. Kevin and Roman were extremely helpful and stood behin we saw on their on-line inventory the car we wanted at a good price compared to other dealers. Kevin and Roman were extremely helpful and stood behind the price. We understood that the sale price does not reflect taxes and other state and dmv fees so we were prepared for the conversation with Nisarg on finances. Nisarg was equally helpful in walking us through all the numbers and answering our questions. We walked out with our new car that night. I would recommend this dealership. More

Customer service was great since the beginning and was not treated different because of the truck I came in with. In another dealer I went shopping, they looked at what I was driving did not even bother t not treated different because of the truck I came in with. In another dealer I went shopping, they looked at what I was driving did not even bother to ask me what I wanted. Here the service was excellent and the employee was willing to serve and sell at the same time. More

My experience with route 22 Nissan was very good, the salesman Richard Morales was very knowledgeable, would definitely recommend him. I referred a Friend she not only got one but 2 cars from him, she l salesman Richard Morales was very knowledgeable, would definitely recommend him. I referred a Friend she not only got one but 2 cars from him, she left the dealer very happy, and is not the first time that i recommend a customer to him, I know the salesman for like 10 year and I always look for him whenever me or anyone in my family is looking for a car He didn’t have the color we were looking for at the dealer and he drove us another location where they keep all the cars and there we found the one we like, he spend the time we needed If anyone is looking to buy a car, I definitely recommend Richard Morales five stars to him. More

My salesman Bobby was very knowledgeable about my 2013 Rogue. This is my fourth purchase from Route 22 Nissan. Staff was very friendly and courteous. Would definitely recommend this place to purchase a n Rogue. This is my fourth purchase from Route 22 Nissan. Staff was very friendly and courteous. Would definitely recommend this place to purchase a new or preowned vehicle. Thanks guys keep up the good work!!!! More

My experience with Nissan has been good to the point where I referred a friend who purchased a car from them as well and seems to be happy with the car. I believe the financial person Nasarg is awsome w where I referred a friend who purchased a car from them as well and seems to be happy with the car. I believe the financial person Nasarg is awsome with numbers. The Manager Mike and Steve are very helpful in making sure that you obtain the best experience possible. More

I bought my first and second car at this specific Dealer and I absolutely love their services. Ellio has superb customer service skills. He made sure that I was comfortable with the choices that I've made. and I absolutely love their services. Ellio has superb customer service skills. He made sure that I was comfortable with the choices that I've made. I received everything and more at an affordable price. Their service is so great that I referred my friend and my mother to buy a car within a few months as well. More

I went in expecting the norm from a dealership, as this is the sixth car I have purchased over my lifetime. After dealing with other dealerships and their bait and switch tactics, i.e. internet price/actua is the sixth car I have purchased over my lifetime. After dealing with other dealerships and their bait and switch tactics, i.e. internet price/actual price, car sought is no longer on the lot or sold, etc...I wasn't expecting much from them. But I have to admit I was pleasantly surprised. I was greeted by Bassem and I inquired about the car and price. He immediately showed me the vehicle I saw online (surprise) and confirmed the price that was listed online (even bigger surprise). I have dealt with both small and large dealerships, and this honestly was the best experience I've had in a long time. The staff was extremely welcoming and patient, considering I brought two small children with me. After some discussion, I drove off with the vehicle of my choice and with a price I could afford. I would have given them a perfect rating, but my only complaint is that the vehicle could have been cleaned and prepped better. Either way, I would definitely refer them to my friends and family without hesitation! More