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Empire Nissan of Hillside

Hillside, NJ

4.4
4,559 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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56 US-22

Hillside, NJ

07205

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Showing 4,559 reviews

September 18, 2011

I thought Roman was very polite very good person and explained everything about the car, was very helpfull. it was crowded but we couldnt get out of our seat this is the only thing that they should ch More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROMAN
Sep 27, 2011 -

Empire Nissan of Hillside responded

@wendy, We've definitely taken steps to improve everyone's showroom experience! As of October 1st, Route 22 Nissan has plans to be in our new, much larger Sales and Service facility on Route 22 East (right across from Honda). The new showroom will have plenty of indoor space, room to sit and be comfortable, and plenty of access to our vehicles! Come over and visit us sometime!

September 16, 2011

Bought an Altima in the Bronx. Only had one key. It is a keyless entry system, but still thought I should have a spare. Bronx dealer said it only came with one key and wanted a ridiculous amount to make More

by cgperry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Cassandra
Sep 27, 2011 -

Empire Nissan of Hillside responded

Wow, talk about going out of your way for great service! Thank you, @cgperry1, for your gracious words. Your experience helps strengthen our commitment to making customers happy each and every day! And some of us definitely know what a commitment it is to drive here from the Bronx! Thank you for bringing your business back to us! And set your GPS to our new address - 56 Route 22 East, Hillside NJ 07205. Our Sales and Service facilities are moving into a bigger building to serve you better, after October 1st!

September 13, 2011

Roman and Michael are very helpful and make every effort to make the customer happy. Great prices, great flexibility. Customer offers are seriously considered. Good experience. More

by ubinus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Lozovsky, Michael Giangregorio
September 12, 2011

The Sales person Carlos was very friendly and patient with me. I had to come back several times to find a car that would work. Everyone was very friendly, but wanted spent to much time trying to get me More

by shawnstpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin; Kristian, Sal
September 07, 2011

I bought my used car there in the last day of August, after meeting Richard my sales person, I had told him what kind of vehicle I wanted to get. He asked me some pretty good questions as far as what I n More

by MarkP12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Morales
September 02, 2011

Antonio is a no-pressure salesperson. I highly recommend working with him. However. Watch out for the closing costs. They may try to lure you in with a great sales price, then tack on additional undisclosed More

by lindapham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio
Sep 02, 2011 -

Empire Nissan of Hillside responded

Customer came to purchase a brand new Nissan Rogue, which was offered for $2,000.00 BELOW DEALER’s invoice. Customer felt that the price should have included all standard purchase inception fees, such as taxes, DMV charges and regular documentation fee. Upon learning that the price of 2011 Nissan Rogue did not include any of these standard upfront charges, customer felt that she needed to go to another Nissan dealer (it would be the 7th Nissan dealer) in search of a better deal. Oh well… We can’t sell cars below invoice all the time and include charges that emanate from DMV and taxes. Sorry, not interested… As always, Route 22 Nissan provided the lowest price in the entire North East District and courteous customer service. Thank you.

August 31, 2011

When I visited the service department at RT.22 Nissan I really did not know what to expect. I explained the problem to my service rep Bryan. He answered all my questions and indicated he would call me by n More

by meilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN VALDIVIA
August 30, 2011

Both, Mr. Willl & Mr. Nisarg helped me to purchase Versa. They bth are very very courteous and very proffesional. I actually asked tons & tons of questions. I was at times very annoying , even stopped More

by Ravi Tiwari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
August 29, 2011

I have never been treated with such friendliness, respect, and courtesy, by any other dealership as I was by Route 22 Nissan. Special thanks and gratitude to my salesman who made my experience of lea More

by rasheed50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 29, 2011

Bryan was extremely helpful with the assistance he gave me. I had a lot of questions when I talked in the door and he took the time to answer them all without rushing. More

by PATTIHAPAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Valdivia
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