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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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March 19, 2022

I Had A Good Experience This Time. I Purchased My Car From Here Last Year. More

by THERESALOWERY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica Giuffre
Mar 22, 2022 -

Empire Nissan of Hillside responded

Theresalowery01, we're happy to hear you had such a positive experience with our team! Thank you for choosing Route 22 Nissan, we look forward to seeing you soon. Take care

March 18, 2022

Service was great! But now I’m getting WAY too many voicemails and texts from Nissan. I have 5 voicemails for promotional oil. I just got an oil change so it would be s More

by DURANDMI94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane was great
Mar 20, 2022 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did. Thank you for letting us know about the overlapping notifications, we will contact our outbound reach department to advise. We hope you have a great day!

March 18, 2022

Very very poor service my car transmission is down and just over 2000 miles for warranty they charge for new transmission is $4000 and keep my car for a week and no curtesy car issue is a major major serv More

by noemail3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cris, Mike DelaCruz
March 18, 2022

I was satisfied with the service, just Expensive and not enough coupons for my service More

by MEECA_CORBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Mar 20, 2022 -

Empire Nissan of Hillside responded

Meeca_corbett, thank you for your kind review; we are happy to pass along your comments to the team here at Route 22 Nissan, Inc.!

March 18, 2022

Looks good, people friendly , this survey is a pain in the neck to fill out More

by LEPPERT Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Pagan
Mar 20, 2022 -

Empire Nissan of Hillside responded

Hello Mr.Leppert, thank you so much for taking the time to leave us your feedback, we do appreciate your time. We hope you have a great day, take care.

March 17, 2022

Maria provided excellent service . When above and beyond to make sure I had a loaner More

by BOUZY061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Mar 20, 2022 -

Empire Nissan of Hillside responded

Hi Naomi, Thank you again for your visit and kind review. I am very happy to hear that we were able to help you out with everything. Have a great day. Look forward to your next visit.

March 17, 2022

Chris took care of me he was great i left my car there and he kept me informed on when it would be done also the work that was done I had warranty and maintenance work done no complaints. More

by JOSEVAZQUEZ417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Grandos
Mar 20, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

March 16, 2022

Everyone was nice and friendly. No one tried to sell me anything I didn’t need. More

by AZK613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rondel
Mar 18, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

March 16, 2022

Service was good and kind They finish on time my last service thank you so much More

by FRANCISCOPRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Granados
Mar 18, 2022 -

Empire Nissan of Hillside responded

Thank you very much, here at Route 22 Nissan, Inc. we value you as a customer and appreciate your feedback. If you could also take the time to fill out our Nissan Survey, we would greatly appreciate it. If there is anything we can help you with please do not hesitate to contact me at 973-902-0078 ext. 5267. Thank you again for your support. Sincerely, Maria Martinez Mmartinez@route22nissan.com

March 14, 2022

I came for tire service but it couldn’t be accommodated during the weekend. They should have told me before I arrived. I’d expect a complimentary car wash with service but wasn’t offered. There isn’t enoug More

by CYBERADON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sasha
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