Back

Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

Sort by
December 29, 2021

I always have a wonderful experience getting my car serviced at this location my only complaint if there was a better line of communication on my vehicle was ready; received notification through the ap More

by SAMANTHA.COLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
Dec 31, 2021 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did. Your feedback is very important to us, and we will make sure our team looks into the application we use to make sure in coincides with real time data. We hope you have a great day and Happy New Year!

December 29, 2021

Very professional .. My Service rep Genesis was very professional and polite and timely.. She went back and did research to answer some of my concerns. More

by ROY NISBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Genesis
Dec 31, 2021 -

Empire Nissan of Hillside responded

Hi Roy!!, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Route 22 Nissan, Inc. Have a very Happy New Year !

December 28, 2021

I totally appreciated the service from Nissan on route 22 Hillside, Jersey. My first time and will now be my one and only home for my Rouge. The staff understood my needs and took the time to not only asses More

by TERESA.PHILIPS4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah
Dec 31, 2021 -

Empire Nissan of Hillside responded

Teresa.philips4321, thank you for your kind words and this wonderful review! We are so happy to hear that Isaiah provided you with such excellent service. We look forward to your next visit. Have a Happy New Year!!

December 26, 2021

Your services,crew members and speed delivery were excellent..I will recommend Nissan route 22 zHill Side plenty. More

by CINOSJE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christ in Service Department
Dec 27, 2021 -

Empire Nissan of Hillside responded

Hi Cinosje6, we are very happy to have provided you with such a positive experience! Thank you for choosing route 22 Nissan. Have a wonderful day

December 26, 2021

Noting to complain im happy with you guys thank you for everything and you work More

by martinscarlos293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : RANDEL
Dec 27, 2021 -

Empire Nissan of Hillside responded

Martinscarlos293, we truly appreciate your honest feedback. Thank you for your visit and we look forward to seeing you again soon. Have a great day!

December 23, 2021

They didnt take my coupon. Told me I have to use it next time. Why give it if you can't use it! More

by SIMONEWILLIAMS3022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rondell
Dec 28, 2021 -

Empire Nissan of Hillside responded

Simonewilliams3022, your satisfaction is our top priority. Please feel free to call 973-902-0078 or email mmartinez@route22nissan.com to discuss your service visit.

December 20, 2021

Price is a little high and service is good. And staff is friendly and supportive More

by BOYANG.2.LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DelaCruz
Dec 21, 2021 -

Empire Nissan of Hillside responded

Boyang.2.li, we truly appreciate your honest feedback. We strive to keep our customers 100% satisfied, so if there is anything we can do for you in the future, please feel free to contact us at 973-902-0078 or email us at mmartinez@route22nissan.com.

December 20, 2021

Friendly and super fast service, will come back. They Friendly and super fast service, will come back. They helped me right away and I didn’t want a long time. More

by CRMENDEZ89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane- service
Dec 21, 2021 -

Empire Nissan of Hillside responded

Hi CRMENDEZ89, We appreciate your positive review about your recent experience with us! Hope to see you again soon. Happy Holidays!

December 20, 2021

I bought my car in for tire rotation and oil change less than a month ago and I have had to bring it back twice already, first time for my heat shield being bent by the service team, then my check engine li More

by ANGELLAALEX4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not naming names
Jan 05, 2022 -

Empire Nissan of Hillside responded

Hi Angellaalex4, we regret to hear that you are displeased with your recent experience with us. If there is anything we can do to turn your experience around, please feel free to call 973-902-0078 or email mmartinez@route22nissan. com

December 19, 2021

It's always a easy experience to schedule and get service . Wouldn't go anywhere else More

by AAMORIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike DelaCruz, Aiden Williams
Dec 21, 2021 -

Empire Nissan of Hillside responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Happy Holidays!

...
106
...