Back

Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

Sort by
March 26, 2021

I loved the professionalism of Saha Ordóñez, friendly speaks the two languages excellent communication Cortez made me feel at home, I think these kinds of people are the ones that the Nissan store More

by YOLAVI13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saha Ordonez
Mar 31, 2021 -

Empire Nissan of Hillside responded

YOLAVI13, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 26, 2021

They are friendly you don't have to wait a long time for your car and they always see maybe if you want a snack or something while you are waiting More

by TALORSH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melina Rodriguez
Mar 31, 2021 -

Empire Nissan of Hillside responded

TALORSH17, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 23, 2021

The sales person MILTON was great ! He was very informative and showed us different options that would be good for our family. Great to have people like this More

by JIIZOMETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milton
Apr 01, 2021 -

Empire Nissan of Hillside responded

JIIZOMETA, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 23, 2021

I am pleased with the service, I noticed the monitor that shows clients appointment time and the status of service I find that very helpful. More

by NICOLEWALKER698
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car service dept
Apr 01, 2021 -

Empire Nissan of Hillside responded

Nicole, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 23, 2021

Good customer service sales rep was very professional and knowledgeable about the truck I was interested in go to experience hoping to recommend someone to get a car from them More

by SIMEON811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Jr Nwaigwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Empire Nissan of Hillside responded

SIMEON811, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 23, 2021

I really like this dealership. Everything from sales to service. Top notch super friendly super clean and comfortable. Feel as if they are upfront and honest. Thanks for food service More

by BIJOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike DelaCruz
Mar 31, 2021 -

Empire Nissan of Hillside responded

BIJOLI, Thank you for taking the time out to write us such a positive review! It is always so rewarding to hear that customers are pleased with our dealerships. We are so happy you had such a great experience with us.

March 22, 2021

Good Good Good Good Good GoodGood Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good G More

by KRIPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliana
Apr 01, 2021 -

Empire Nissan of Hillside responded

KRIPAL, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 21, 2021

I booked an appointment and I was there for over 3 hours. I was only there for an oil change and a slow leak on my rear tire. I saw other people that arrived after me leave out before me and that was somethi More

by Kareem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the gentlemens name
Mar 23, 2021 -

Empire Nissan of Hillside responded

Karrem, we do apologize about the long wait time. If you could please call me at 973-957-7348 to discuss this further I would greatly appreciate it!

March 19, 2021

Came in due to a tire pressure reoccurring issue. I waited an hour as I asked for a 4 point inspection on all Tires to be completed. Turns out there was a nail in my tire. I was assured that the tire w More

by LPATANELLA0226
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Isaiah
Mar 19, 2021 -

Empire Nissan of Hillside responded

LPATANELLA0226, Thank you for taking the time to give us your feedback. We are so sorry that you had a negative experience with Nissan. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your visit. Please contact our Corporate Customer Relations Manager, Howard Newman at 973-705-9300 ext. 232 at your earliest convenience. We SINCERELY apologize and look forward to resolving this issue with a valued customer like you!

March 19, 2021

My car was well taken care of! The only minor issue was my car had to stay over the weekend and no one contacted me. More

by EVELYNPOSEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Apr 01, 2021 -

Empire Nissan of Hillside responded

EVELYNPOSEY3, We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
133
...