Empire Nissan of Hillside - Service Center

The service department is really good. I haven't had any issues this far. The staff was friendly and I didn't have to wait long. issues this far. The staff was friendly and I didn't have to wait long. More

Excellent service. Thanks for your help with my Excellent service. Thanks for your help with my car I would come back soon With my other car for a nissan service on route 22 Excellent service. Thanks for your help with my car I would come back soon With my other car for a nissan service on route 22 More

The dealership we very courteous with my first appointment with the new vehicle .I was in and out .Staff was professional along with measurements that’s taken as for as COVID-19 mask and 6ft rule appointment with the new vehicle .I was in and out .Staff was professional along with measurements that’s taken as for as COVID-19 mask and 6ft rule . More

Julie was great and very helpful. I would definitely recommend going to her and servicing your car there. Clean and socially distant, felt comfortable. Thank you! recommend going to her and servicing your car there. Clean and socially distant, felt comfortable. Thank you! More

Worst experience I have ever had. After a month, car was not repaired (front sensor). The engine shaking is still there. Got billed for loaner car. When I picked up my car, it wouldn't start. They insisted not repaired (front sensor). The engine shaking is still there. Got billed for loaner car. When I picked up my car, it wouldn't start. They insisted to pay for a new battery. During the month I placed 17 calls to get updated. I was called back once to tell me "we are working on it." At the end as if they doing me a favor they agreed to pay one week (out of 4) for the loaner, they paid for battery replacement, collected thousands from the insurance company and hadn't repaired anything, collected $820 from me. Car still has an engine shaking, sensor not working. More

Easy and fast services. Although not able to solve my headlights issue, which I solved myself easily after watching youtube. Otherwise good service and good customer experience headlights issue, which I solved myself easily after watching youtube. Otherwise good service and good customer experience More

Isaiah has been the best service advisor I ever received. Very pleasant and his professionalism is outstanding. Nissan needs to get more Service advisors like Isaiah! Very pleasant and his professionalism is outstanding. Nissan needs to get more Service advisors like Isaiah! More

Always bring my car here for service and the wait has been getting shorter and shorter. Love the short wait. Well definitely keep coming back. been getting shorter and shorter. Love the short wait. Well definitely keep coming back. More

I’m a infinity car holder and your car service and the Advisor was unprofessional and a all day wait nothing was Done to car Advisor was unprofessional and a all day wait nothing was Done to car More

Wait time was much longer than expected given I had a set appointment. I am a freelance travel tech and schedule is critical to my SLA appointment. I am a freelance travel tech and schedule is critical to my SLA More