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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,626 Reviews

2,626 Reviews of Empire Nissan of Hillside - Service Center

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May 06, 2020

Beside waiting the service was good; my satisfaction was met. Treated with care and respect. I will definitely be looking forward to my next visit. More

by ZAIRETAYLOR
Recommend Dealer
Yes
Employees Worked With
Patrick
May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 05, 2020

The service is very good and they go over the work sheet with me to let me know what need to be done with my car. More

by MANGANANTHONY60
Recommend Dealer
Yes
Employees Worked With
Cassandra Rene
May 12, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

May 04, 2020

It was quick and fast because there was no one there. My advisor texted if I needed anything else to let him know. I asked to have my get a wash. No response and my car wasn’t cleaned. It was something I wa More

by SILEEMA
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 12, 2020 -

Empire Nissan of Hillside responded

We are so sorry about the miscommunication! We will make sure that doesn't happen again in the future. Thank you for your business!

April 26, 2020

It was closed and they still sent me a confirmation text and email for the appointment I had to change my other appointments just to be disappointed. Thanks More

by GUDJACK
Recommend Dealer
No
Employees Worked With
Service
May 12, 2020 -

Empire Nissan of Hillside responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 01, 2020

My latest visit was a disaster... the things that needed to get done didn’t. I have at least three lights in the dashboard that turned on a week after “service” was done More

by LOLIVA.CRUZ25
Recommend Dealer
No
Employees Worked With
Patrick
Apr 01, 2020 -

Empire Nissan of Hillside responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you,  Howard Newman Corporate Customer Relations Manager

March 25, 2020

Customer service was great but The car is still giving me the same issues that were supposed to be taken care of by the mechanic More

by Marc
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 25, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us. We promise the next time you are in for a service that won't happen again. We hope you give us the chance to turn your experience around.

March 24, 2020

The dealership is always professional and friendly. This is my third time coming here for service on my car and each visit has been a positive experience. Nice to see the dealership actively cleaning the pl More

by aepps1992
Recommend Dealer
Yes
Employees Worked With
Elio Ramos
Mar 25, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

March 24, 2020

Very easy to find appointment and the facility very clean. The staff work hard to assist the customers and the service finished very fast. The results are amazing More

by FEFONE_64
Recommend Dealer
Yes
Employees Worked With
Patrick Bruno , Cassandra Rene
Mar 25, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

March 23, 2020

It was excellent service with a great team of people. Isaiah was awesome. I will definitely be getting my vehicle serviced here from now on. More

by Lauren
Recommend Dealer
Yes
Employees Worked With
Isaiah
Mar 25, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

March 23, 2020

Always a good experience when I come in too have my vehicle service. The waiting room is always clean and comfortable and my rep. is great. More

by MCKIELEON
Recommend Dealer
Yes
Employees Worked With
Isiah Groomes
Mar 25, 2020 -

Empire Nissan of Hillside responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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