Empire Nissan of Hillside - Service Center
Hillside, NJ
2,626 Reviews of Empire Nissan of Hillside - Service Center
Great service!! I would like to thank Patrick Bruno in the service department for a great experience .. it was my first time going to this Nissan dealership I am extremely likely to revisit.. Patrick had the service department for a great experience .. it was my first time going to this Nissan dealership I am extremely likely to revisit.. Patrick had great knowledge For all my questions and the prices were fair and service was great and fast More
Amazing service, Isaiah Groomes was great! service manager is amazing ! Fast speedy service , multi point was given to me ! I loved the service completely. Definitely a 10/10 manager is amazing ! Fast speedy service , multi point was given to me ! I loved the service completely. Definitely a 10/10 More
I came for oil change and recall replacement. Before taking appointment I was told that recall part need to be ordered and i must take appointment before noon. I made sure about these and then only visi taking appointment I was told that recall part need to be ordered and i must take appointment before noon. I made sure about these and then only visited. 1. When arrived, I was told that part needs to be ordered so recall work can not be done, if that is the case, i should have told about the same in advance and appointment should have made for oil change only. This happen during my previous visit as well. 2.I was told that brake flush is recommended to which I said , can I do it on next visit. I was told thats fine and then was charged 29.99 for oul change. When I asked, i was told that since i didnt agree for the brake flush so is the chage. Rep. should have explained me this at the beginning itself.. I felt like the reason (recall) i came was ignored and was told to get some other things like fluid flush done.. every it feels like extra services are being applied which defeats the free oil change purpose.. More
Service was great, Isaiah is just excellent at his job, takes time to explain everything, if you ever need a service at Nissan ask for Isaiah. takes time to explain everything, if you ever need a service at Nissan ask for Isaiah. More
I recieved excellent service... Isaiah Groomes the service representative was knowledgeable and polite and I was out of the service department in a timely manner. service representative was knowledgeable and polite and I was out of the service department in a timely manner. More
Excellent service provided by true professionals who explained everything in details and in terms that you understand. They review with you the services you are getting and update you on any recalls th explained everything in details and in terms that you understand. They review with you the services you are getting and update you on any recalls that needs to be done. More
My service representative Dana was excellent in helping me with a warranty issue on my used car. The service was provided very timely. Service writer was very nice to help me with. The return process of th me with a warranty issue on my used car. The service was provided very timely. Service writer was very nice to help me with. The return process of the Courtesy Car. All in all I was very satisfied. Thanks Again ! More
Dana my service advisor was excellent. She helped me with the process in a very professional manner. . I would recommend her to anyone who goes to this place. She got me in and out and made me feel special. the process in a very professional manner. . I would recommend her to anyone who goes to this place. She got me in and out and made me feel special. 5 stars to her. More