Empire Toyota of Huntington

Great experience fast service Had a Great experience Suzanne addressed all my needs and concerns she even offered me a complementary message. I used to go to Islip Toyota but I li Had a Great experience Suzanne addressed all my needs and concerns she even offered me a complementary message. I used to go to Islip Toyota but I like the customer service here very nice people and attentive will choose this location for my next service a+++. More

Usual greatness Great service. Fast friendly and efficient. Exactly what I need when I am trying to chase 3 kids around. Thanks again as usual you guys outperform. Great service. Fast friendly and efficient. Exactly what I need when I am trying to chase 3 kids around. Thanks again as usual you guys outperform. More

Very good job Excellent job doing job especially with Michael she help and explain everything what you need and she is very kind. I peferd every one work with her Excellent job doing job especially with Michael she help and explain everything what you need and she is very kind. I peferd every one work with her More

10K Prius Maintenance Arrived at 4:40 pm for 5 pm appointment was out within 1 hours. Staff was very attentive. Wish they had a Water / Soda machine. Not everyone wants Tea Arrived at 4:40 pm for 5 pm appointment was out within 1 hours. Staff was very attentive. Wish they had a Water / Soda machine. Not everyone wants Tea or Coffee. More

Excellent Sales Advisor Jorge was extremely helpful with the purchase of our new Scion iA. Delivery was the same night. Some options were added at the purchase of the vehicle Jorge was extremely helpful with the purchase of our new Scion iA. Delivery was the same night. Some options were added at the purchase of the vehicle. Jorge followed up until the installations were completed. I recommend if your looking for a new or used car go see Jorge. More

HORRIBLE CUSTOMER SERVICE FROM DAVID MOON This dealership lost a sale from have crazy sales reps that don't know how to talk to customers! David Moon is one of the rudest person. He doesn't kn This dealership lost a sale from have crazy sales reps that don't know how to talk to customers! David Moon is one of the rudest person. He doesn't know how to handle a conversation so he yells at customers telling them to go buy somewhere else. Horrible horrible Never recommend this place to anyone. I would rate a 0 but it doesn't let me More

Service visit on Monday, 8 February I brought my 2015 Prius in to the service facility for Huntington Toyota with a flat tire. It was 4:30 in the afternoon, and I might have suspected th I brought my 2015 Prius in to the service facility for Huntington Toyota with a flat tire. It was 4:30 in the afternoon, and I might have suspected that I would be sent home at this late hour of the day. Instead Ms. Joanne DeMartino took immediate charge of the problem, also making sure that what appeared to be a door problem was also taken care of. I was particularly impressed by the way Ms. DeMartino made sure that she had all of the information for the extensive coverage I have on this car, and I was pleasantly surprised when I discovered that I wouldn't have to pay for the tire, which was not the case the first time I needed a new tire for this car. Ms. DeMartino has a lively and extremely pleasant personality that makes communicating with her not only easy but a pleasant experience. I also had the impression that she stayed past quitting time to make sure that my service needs were properly taken care of. I will definitely request that the next times (I also have a 2011 Prius) I come for service at Huntington Toyota Ms. DeMartino handle my case. More

Bait and Switch Scheme on a Loan If I would have read the reviews online and visited consumer affairs prior to wasting two days at this dealership I would have saved myself money, tim If I would have read the reviews online and visited consumer affairs prior to wasting two days at this dealership I would have saved myself money, time, and a ton of anguish. The vermin who run and work at this dealership have zero morals and ethics. We spent two and a half hours there yesterday finalizing a 2-year loan agreement, complete with my bank account being charged, and papers being signed. We were then told to come the next day to pick up the vehicle. The person buying the car had to take taxis there and back both yesterday and today, racking up almost $100 in cab fare alone. We showed up today to pick up the vehicle, only to find we were the victims of a classic bait and switch scheme. All of a sudden the credit score wasn't high enough for the agreed upon, sign sealed and delivered rate, and they wanted more money to the tune of 50% more per month in fees. They had already charged the bank account for the massive down payment too, and we were told that we can't get that back until next week. Then, the icing on the cake was when my poor brother, who had come down there by cab, was told to leave the building immediately. This is a 60+ year old retired doctor who wouldn't hurt a fly and who has a voice as quiet as a mouse. When he asked if he could at least use the phone to call a cab to come pick him up, he was ordered to leave, not allowed to use a phone to call a cab, and was left to stand outside in the cold and figure something out. He doesn't have a cell phone. So after wasting two of his days off, being lied to, and being out a massive down payment that won't be returned until next week, he was treated worse than a dog and left out in the cold. This place is full of liars, schemers, and morally bankrupt xxxx. Avoid them at all costs. In particular, avoid Anthony (Tony), and Oscar. You know they're lying when their lips are moving. More

Excellent service. I always dread getting a new vehicle because I hate the "back and forth" games you have to play with the sales person and their bosses. Very little of I always dread getting a new vehicle because I hate the "back and forth" games you have to play with the sales person and their bosses. Very little of this with Addy, who was excellent. Price was acceptable. More

Kelly is The BEST!! Kelly is GREAT!! I always go to her and she gets everything i need done to my car in the shortest time possible !! I will always go to her ! Kelly is GREAT!! I always go to her and she gets everything i need done to my car in the shortest time possible !! I will always go to her ! More