Empire Toyota of Huntington

Thank You Benjie Coopersmith Thank you Benjie for guiding my wife and I to our new Toyota Camry. Huntington Toyota did a great job of turning our old leased minivan and to our ne Thank you Benjie for guiding my wife and I to our new Toyota Camry. Huntington Toyota did a great job of turning our old leased minivan and to our new Camry in just a few short hours. My wife and I started the day out not knowing what we were going to do as our lease was ending with our Toyota mini van. We just went to look to see what options may have been available and had the pleasure of meeting with Benjie Coopersmith. Benjie sat and listened to our situation assessed our needs and steered us to a Toyota Camry SE. He did not pressure us into anything but worked with us to find something that would fit our current needs for a vehicle. Benjie was very accommodating and made a great deal happen for us between the old lease and our new lease vehicles. His follow up calls after the sale took place was great and he continues to follow up even a month after the purchase. He did not make us feel like we were in a high pressure deal and we felt very comfortable in his approach and gained his trust immediately to lease this new Camry. I am also a sales person and the one thing I look for is the trust and the value of the relatioship and Benjie maintains those great qualities so If you are looking for a new Toyota, I highly recommend Benjie at Huntington Toyota . More

Thank you, David! David was our salesman today and I have nothing but great things to say about him! He was friendly, knowledgeable, organized and patient. He was a ple David was our salesman today and I have nothing but great things to say about him! He was friendly, knowledgeable, organized and patient. He was a pleasure to work with! He gave my family and I plenty of time to ourselves to talk things over before we purchased our Toyota. He was not pushy at all. Perfect salesman! More

Satisfaction Charlie Meuser is my salesperson. It was my third lease with Toyota through Huntington Toyota. It was again a very pleasant experience to have Charlie Charlie Meuser is my salesperson. It was my third lease with Toyota through Huntington Toyota. It was again a very pleasant experience to have Charlie being my sales consultant. Charlie was very knowledgeable and patient to answer all of our questions as well as followed up on anything necessary professionally. Not only he explained the various features of the car in details but also shared with us his practical experiences and tips on how to better use the car in an economical manner. Furthermore, Charlie was a very organized person who made the whole process as much smoother as possible to save our time. We had not been under pressure to make any quick decision. Just because of Charlie's superb job, we decided to go back to Huntington Toyota and had Charlie our salesperson again and made a quick decision on the day we visited. I would highly recommend Charlie Meuser and this dealership to anyone who asks. More

Broken promises I bought two used cars a couple of month as ago form Toyota. One had to go back to have the rotors cut and had an oil leak. I had my mechanic put gree I bought two used cars a couple of month as ago form Toyota. One had to go back to have the rotors cut and had an oil leak. I had my mechanic put green dye in the engine to detect the leak and Toyota did service the car but I was without a vehicle for a couple of weeks to accomplish this. I was promised a second key for the Corolla and that they would look for the second key for the Rav 4. No one would return my calls on the key issue unless I became a pest. Finally I was told there was no keys and that it would cost $350.00 a key to have them made. I was quite upset since I was promised the key and the customer service rep said she would see what she could do and call me after the weekend. Well it is Thursday and still no call. Obviously this dealership and,possibly Toyota do not make good on their promises. It should not become a full time job to get answers and be treated fairly. I am very disappointed in the way I have been treated and the lack of sympathy I have received. I would recommend taking any used car directly to your mechanic before purchasing and to see the keys before putting down a deposit. More

Disappointed I have been bringing my car here for years and have generally been satisfied with the service. I brought my car in yesterday, and there were 3 proble I have been bringing my car here for years and have generally been satisfied with the service. I brought my car in yesterday, and there were 3 problems with the service. First issue was that I brought in a coupon for a free alignment and when I looked over the service for the car , I saw that the alignment had not been checked. Second, my radio/cd player needs to be replaced. I was told I would have to pay over $500.00 for a refurbished model and that I would be unable to obtain a new replacement. I went to an audio store and purchased a new Sony unit, that will cost $25.00 more than the price quoted me, including installation. Third, the papers said to contact the manager, Stephen Garguilo, with any problems with the service. I left 2 messages for him today, one in the morning and one in the afternoon, and was told the first time that he was not in yet, and the second time that he was in a meeting. By the end of the day, he still had not called me back. More

Buyer beware - do not buy here Worst dealer experience I've had in 35 years. Dealership went back on a deal the day after delivery and now wants me to pay extra because they were in Worst dealer experience I've had in 35 years. Dealership went back on a deal the day after delivery and now wants me to pay extra because they were in a rush to deliver the vehicle. More