Empire Toyota of Huntington

Hi! We went to Huntington Toyota because our 2001 Sienna had a problem with the defroster. Chris Garzone, although he is not pictured, (he is the the one with white hair and the great smile!!) I asked wha had a problem with the defroster. Chris Garzone, although he is not pictured, (he is the the one with white hair and the great smile!!) I asked what time the car would be taken in and he warned us that there were already 100 cars ahead of us, so it could be a while, but in a few hours, Chris was able to tell us that our Defroster cannot be fixed at this time, but we had a much worse problem. There was a hole in our disk break, which, if left unattended would potentially have sparked and caused a fire in my car. We told Chris that we didn't want to do anything fancy because our car had 126,250 miles on it and we plan to buy or lease a new one in the near future, but to go ahead and fix the breaks. We replaced the brakes at a reasonable price. Toyota's service prices are always reasonable in Huntington and Chris always provides excellent service. He did not suggest or pressure us in any way to do more repairs on the car. He did let us know that in a few months, our tires (which we had rotated and aligned) would need replacement. He got us a fair estimate for the tires, but we decided to pass. Chris asked us if we had all our needs met and we shook hands, happy and satisfied because the answer was yes! :) We left Huntington Toyota extremely satisfied. However, it bothered me that my car could have exploded with my two sons or my husband and myself driving it. Let's face it...my 2001 Sienna, which has been to Kalamazoo, MI and Niagara Falls each several times, is an old girl that needs some rest, despite the fact that like Timex, she keeps on ticking...and the cassette player still works like new! :) But, we decided to go down the block and test drive the new 2013 Toyota Sienna at Huntington Toyota Scion, since we are a family that does not like change and we bought our 2001 Sienna there 12 years ago. When we got to Huntington Toyota Scion, we decided first we would take a look at the Highlander because we have 2 boys and they are not getting any smaller. We met John Kraft, who asked if we wanted to go in the Highlander for a test drive since we had never driven a truck. I drove the car and fell in love! I was ready to drive it home!!! But my husband is not easily convinced of spontaneous purchases. So, I told John that if he wanted to sell us this truck, he would have to make his best deal because as a former real estate broker, I do not like to haggle. I want a fair, honest price. John heard my concerns, answered all my questions about the truck while we did our test drive and then told me he would speak to Eric his sales manager, who would want to meet us. We met with Eric and I told him I wanted a bottom line, fair price to buy and the comparison to lease and if the price was right, we would have a deal! Eric gave us a great price, John wrote up the sale and I took the Highlander home last night!!! We love our new Highlander, we loved working with John Kraft because he listened to our concerns and he did not play games. And I would recommend Huntington Toyota Scion without any reservation for both service and for purchase of your new or used car because this is a dealership you can trust!!! And these days, that's saying a lot!!! Sincerely, Lisa Feit :) More

Jasmine was not only very nice but she didn't pressure me and answered all my questions and addressed every request I asked. She was a delight and feel she is an asset to your dealership. If only pressure me and answered all my questions and addressed every request I asked. She was a delight and feel she is an asset to your dealership. If only all sales people were as good and sweet as she was. Thanks for the great experience Jasmine. More

Mike did a good job showing us all of the features of the vehicle on our initial visit and helped guide us to the model and features that we were looking for. Once we agreed upon a price and made the commitm vehicle on our initial visit and helped guide us to the model and features that we were looking for. Once we agreed upon a price and made the commitment to purchase, things were turned around very quickly, and the vehicle was available the next day. The paperwork was all in order when we went to pickup the vehicle and the process was pretty quick. The vehicle was clean and in good order. It was nice that it was parked in the spacious garage as opposed to the outside lot. The staff was nice to our kids and gave them balloons, and even some toy cars (Toyota's of course). Mike setup the bluetooth for us in the car and again showed is the features on pickup. More

This is the fifth car I bought from Huntington Toyota? Vijay was a gentlemen who dealt efficiently with all of my concerns. I would recommend him to anyone shopping for a Toyota and I will certainly go ba Vijay was a gentlemen who dealt efficiently with all of my concerns. I would recommend him to anyone shopping for a Toyota and I will certainly go back to him in the future. He is what all car dealers should be. More

We found the car we wanted on the dealership's website. When we got it, they brought it out, let us drive it, and were quite willing to let us drive a different model as well. In the end, we bough website. When we got it, they brought it out, let us drive it, and were quite willing to let us drive a different model as well. In the end, we bought the car we had found online, and they sold it to us at the discounted price listed online. More

Todd made my experience getting a new car great! He had me test drive 2 different models to help me decide which one I liked. Todd was able to get everything I wanted in a car, and within my budget. Even g me test drive 2 different models to help me decide which one I liked. Todd was able to get everything I wanted in a car, and within my budget. Even getting the registration in PA for me, the staff went over and beyond to help me. More

This is the second car I have bought from this dealership and would definitely go back again. Charlie Meuser is very helpful and he answered all of my questions. I will continue to recommend Huntington Toy and would definitely go back again. Charlie Meuser is very helpful and he answered all of my questions. I will continue to recommend Huntington Toyota Scion to anyone looking for a car! Great place to do business! More

I highly recommend Tommy! Will call him when looking for another car. He's friendly and honest and went over and beyond to accomadate us. another car. He's friendly and honest and went over and beyond to accomadate us. More

My Solara convertible has only been serviced at this service department. Mr. Juan Vargas is the best he listens attentively & really cares about what is going on with your car. Mr Vargas never rushes service department. Mr. Juan Vargas is the best he listens attentively & really cares about what is going on with your car. Mr Vargas never rushes you while he is writing up your paper work, he is extremely professional & makes sure you are properly taken care of. Waiting area is also very nice. More

I went in with a mechanical problem, it was diagnosed immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for immediately, repaired when promised, and they even washed my car! The repair was more expensive than I anticipated, but they waranteed the repair for the life of the vehicle. More