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Empire Toyota of Huntington
Huntington Station, NY
4,395 Reviews
We're one of the Long Island Toyota dealers whose mission is treat every visitor like an honored guest in our home, but to the Toyota customers we serve it is much more than a mission statement. Our NY Toyota customers quickly learn that shopping at Empire Toyota means being treated with respect, not having to negotiate or visit multiple NY Toyota dealers to get the price you deserve. Being treated like family means giving NY Toyota buyers real price quotes on the Toyota they are looking for when they request it. These ways of doing business have helped us stand out from NY Toyota dealers, and our Long Island Toyota customers here in New York and throughout the entire state of New York choose Empire Toyota of Huntington.
At Empire Toyota we also consider ourselves to be one of the premier used Toyota Long Island dealers as well. Empire Toyota maintains a large selection of quality used Toyota NY driven vehicles and Toyota Certified Used Cars for used Toyota shoppers to choose from. Our used Toyota inventory is highlighted by our selection of Toyota Certified Used Cars and the warranty and incentives that come standard with each one. At Empire Toyota we believe that every customer deserves a quality, reliable Toyota whether it is new or used and we have the inventory to make it happen. Whether you purchased a new or used Toyota vehicle, you can keep your Toyota running like new at our Toyota Service Long Island facility. Our factory certified Toyota service technicians will help you maintain and repair your Toyota from the convenience our customer-friendly, state-of-the-art Toyota Service Center right here in Huntington, New York. Looking for Toyota Parts Long Island? Empire Toyota has all of the Toyota parts the "do-it-yourself" enthusiast needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,395 reviews
April 23, 2013
I went to this dealership to buy a Toyota Highlander 2011 stock no.TU7068T on 4/23/2014. Before leaving i confirmed the price and availability from Mr Ali . When I reached there they raised the price more th stock no.TU7068T on 4/23/2014. Before leaving i confirmed the price and availability from Mr Ali . When I reached there they raised the price more than 3000 dollars . When I show them advertised price on website which I have on my IPad . They refused to accept it . i wasted my day. They are cheaters. It is not my first experience. More
by Habibkhan
Employees Worked With
Charles Meuser, Charles Meuser
April 21, 2013
I like the ease in setting up appointments. I always receive polite and knowledgable answers to any questions. The work is performed in a timely fashion. I would recommend to friends. receive polite and knowledgable answers to any questions. The work is performed in a timely fashion. I would recommend to friends. More
by Casaverdi
Employees Worked With
Juan Vargas , Service Department
April 20, 2013
I had a second chance, to service my car at the dealership and again like the past, they were the best. They took the time to review my issue and made sure the car is running smooth! dealership and again like the past, they were the best. They took the time to review my issue and made sure the car is running smooth! More
by satej99
Employees Worked With
Stephen garguillo, Service Department
April 19, 2013
I am not happy with what I was put through at dealership but I still bought the car. The Rose from customer relations tried to very hard to make it better. This is what happen to me, I walked into the deale but I still bought the car. The Rose from customer relations tried to very hard to make it better. This is what happen to me, I walked into the dealership because I saw a great price for a 2011 Honda Inshight. It was listed on the Internet and the dealer website. I looked at the car and asked about the price they told me eighteen thousand. I told them we saw it listed on their website for thirtheen thousand six hundres and I have a printed paper. We also called to confirm that they still had the car. I spent 3 hrs at the dealership on Sunday. Todd looked like he didn't want to be there. Brandon there finance guy asked me to put a $500 deposited on the car and assured me that they will not charge the card. Todd told me they had to clean the car and get it ready. I return the next day to pick up my car and noticed that one of the lights were not working. I told Todd about the light first he insisted everything as fine. After we told him he has to fix the light he drove the car back to service to fix the light. They give you half a tank of gas if when you buy a used car from them. When he return I checked it again and it was still not working. He told me they replaced the bulb. It was still not working I played around with it and it was loose and when I tighten it it started working. I was upset that the car was suppose to be ready and checked. If they checked it why am I finding a burned out bulb and what else is wrong with this car. Also the day before it had all 4 of the tire pressure valve caps the next day it had only one. I didnt even say anything about that I just wanted to get me car and leave. I was so unhappy with them that I refuse to take a lower intrest rate of loan from them. If I am willing to spend more money just so I do not have to see this people you know I am not happy. I was given dirty looks when I asked to use there computer to print insurance papers. They told me that computer does not print. It printed just fine it was connected to a network printer. I figured it out myself. IP address is written on the printer. My insurance company was asking me if I really want to buy a car from this rude people. I thought I was out in the clear and will not have to see talk to this people again. I looked at my bank account the next day and there was a charge of $500 from Huntington Toyota. I called 4 times on 4/18/2013 and left messages with the secretory to have them call me at their convince. On my fourth call I a told by juan the person I have to speak is Branbon and he is not in. He will be working tomorrow after 12 and they will pass the message to him and have him call me back. I called 3 times on 4/19/2013. He has a do not disturb on his door as per secretory and she will pass the message to call me. I spoke to Eric Garcia who told me he will make sure Brandon get the message but they cant issue a refund on weekends. Then Rosa from customer relations also got involved to help me get my money back. She said it was a interdepartmental miscommunication. I feel I caught them trying to steal $500 from me.You can make what you want out of it. I spoke to Brandon and he told me the money will be back in my account in 48 hrs. This was my experience at HUNTINGTON TOYOTA SCION. More
by DPPatel
Employees Worked With
Brandon., Todd Coppersmith
April 16, 2013
Dave was great and the deal I got was amazing. I strongly recommend anyone looking to get treated fairly to go to Dave. Thanks , I will be back when it's time for my next car/ recommend anyone looking to get treated fairly to go to Dave. Thanks , I will be back when it's time for my next car/ More
by Icthruyou99
Employees Worked With
David Schweitzer
April 14, 2013
When I entered in your premises I met with one of the best salesperson Ali who is not just a salesperson, he is a go-getter type of problem resolver. He is an asset to the Toyota. I recommended at least best salesperson Ali who is not just a salesperson, he is a go-getter type of problem resolver. He is an asset to the Toyota. I recommended at least 4 people who also purchased new cars from him. I will recommend in the future as well Good luck Toyota with remarkable sales team and wonderful managers. Mohammad More
by nasirazeemi
Employees Worked With
ALI
April 13, 2013
I financed a 2013 toyota camry se from Huntington toyota. My sales rep was charlie, and i have to say he was very helpful. I was able to get the camry for the price i wanted along with the financing rate i w My sales rep was charlie, and i have to say he was very helpful. I was able to get the camry for the price i wanted along with the financing rate i wanted. They hooked me up with a free full tank of gas, free body side moldings, and $20 cash. Plus they serve free cookies, can't go wrong with that. More
by chris2thejc
Employees Worked With
Charles Meuser
April 09, 2013
Tim Stack did an excellent job as a salesperson. He answered all of our questions to our satisfaction. What he did not know, he made sure he found the answer. He was always polite and courteous at al answered all of our questions to our satisfaction. What he did not know, he made sure he found the answer. He was always polite and courteous at all times. He was never too pushy as a salesperson. He definetly knew his boundries. He was personal and attentive at all times. I would also like to thank Eric Garcia for his participation in the sale of the car. He as well was very polite, showed a concerned interest in us and what we wanted in a car.We definetly had a very positive experience at Huntington Toyota. I would recommend this dealership highly. More
by tara7ali
Employees Worked With
Tim Stack
April 02, 2013
I have nothing but positive things to say about my saleman who goes by Q. He is a young man new to the auto industry and he worked really hard to sell me my prius. He was knowledgeable about the veh saleman who goes by Q. He is a young man new to the auto industry and he worked really hard to sell me my prius. He was knowledgeable about the vehicle and didn't hesitate to take me for numerous test drives. Every time I pulled up to the dealership he would meet me at the door and greet me by name. I am not the easiest customer and he was patient and friendly at all times. I'm not too fond of his sales manager, but Q was great. The only reason I bought the vehicle here was because of Q. His delivery of the vehicle was comprehensive and thorough. He never rushed, he treated me well like I was his only concern that night. He even followed with a phone call 3 days later to see if I had any questions or concerns about the car. I truly feel that I can just pop in any time with a question that arises and Q will stop everything to help me. He provides a great customer experience. I had to negotiate hard on both the price and my trade value with the sales manager.(It took 2 1/2 hours to get to the final price) The salesman themselves seem to have no say over any pricing at the dealership. The finance person, Rosa Fernandez was outstanding. She got me an incredibly low rate from a bank, rather than trying to push Toyota financing on me. She also did an excellent job going through the signing process with me, explaining all the forms that I was signing. She was quick, efficient and friendly. I More
by cgardy
Employees Worked With
Q, Rosa Fernandez
March 31, 2013
Overall freindlyness & respect of Danny Bubb is why I chose to purchase a new car from this dealership. From the moment I walked int eh first time, I knew that his professionalism was above and beyond w chose to purchase a new car from this dealership. From the moment I walked int eh first time, I knew that his professionalism was above and beyond what was expected. They were excellent to work with & always very efficient on any questions that I had or needed to be answered. In addition the manager Tony made you feel right at home & nothing was a problem and even the littlest question was important. Both of these team members made urchasing a new care a pleasure. More
by dmouse1
