Empire Toyota of Huntington

We really enjoyed working with this dealer. They addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We were kept up to date about the status of the delivery of the new sienna se frequently. They even went as far as to bring another version of the van to the dealer so we could be sure that we were purchasing the van we really wanted. I would like to thank them for there time and helpfulness. If these four people are still there in a few years when I need another auto, we will be buying from them! More

We really enjoyed working with this dealer. They addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We addressed all our concerns and made sure that we felt good about my purchase. Todd, Frank, Thabiti and Rosa were always polite and professional. We were kept up to date about the status of the delivery of the new sienna se frequently. They even went as far as to bring another version of the van to the dealer so we could be sure that we were purchasing the van we really wanted. I would like to thank them for there time and helpfulness. If these four people are still there in a few years when I need another auto, we will be buying from them! More

I was interested in going back to the Toyota dealer where I had previously purchased my present RAV4. A friend recommended this website where I found that this particular dealership seemed to have gone down I had previously purchased my present RAV4. A friend recommended this website where I found that this particular dealership seemed to have gone downhill. I read excellent reviews for Huntington so my husband and I decided to go and "take a look". This was an excellent experience. When has any car salesman given very good reasons not to buy a larger, more expensive vehicle (that I thought I wanted)? In my experience, never. I thought I wanted a Highlander, but instead, purchased another RAV4. I love the one I have now and am very comfortable driving it. So it really did make more sense to get another one (and it is a little bigger than my 2005). I also asked questions about the more expensive Sport model. Again, Mike told me what was included and asked if I really felt strongly about having them. Actually they were options that I really did not care about. No need to spend more money! Trade-in was fair and price of the new vehicle is just about what I paid for the 2005. I highly recommend this dealership. More

OUR SALES EXPERIENCE WAS SURPRISINGLY A VERY PLEASANT ONE. OUR SALESMAN WAS JUAN SANTANA WHO WAS EXTREMELY FRIENDLY, PROFESSIONAL AND VERY KNOWLEDGEABLE HE WAS UNLIKE OTHER CAR SALESMAN WE HAD DEALT W ONE. OUR SALESMAN WAS JUAN SANTANA WHO WAS EXTREMELY FRIENDLY, PROFESSIONAL AND VERY KNOWLEDGEABLE HE WAS UNLIKE OTHER CAR SALESMAN WE HAD DEALT WITH IN THE PAST. HE WAS NOT PUSHY OR AGGRESSIVE AND HE WAS VERY WILLING TO HELP US FIND THE RIGHT CAR AND ANSWER ALL OF OUR QUESTIONS. BASICALLY, HE WAS TERRIFIC !!! NOT ONLY WILL I RECOMMEND HUNTINGTON TOYOTA TO ALL MY FRIENDS & FAMILY BUT I INTEND TO BUY OUR SON'S CAR THERE IN THE NEXT YEAR AS WELL. IN ADDITION, THE SALES MANAGER, THABITI LEE WAS WONDERFUL TOO. HE WAS VERY APPROACHABLE AND FRIENDLY. JUAN AND THABITI SOLD MY FAMILY ON TOYOTA NOT MERELY BY ENSURING US ABOUT THE SAFETY & DURABILITY OF THE CAR BUT BY REALLY GOOD CUSTOMER SERVICE. WE INTEND TO ALWAYS DO OUR BUSINESS WITH THEM AND THUS THEY MADE A LIFELONG CUSTOMER. AND, BY THE WAY, WE LOVE OUR RAV4. More

The sale process was very straight forward and not stressful. I am very happy with my vehicle. There was a hiccup in the post-sales process but Danielle stepped in and handled it very quickly. I was v stressful. I am very happy with my vehicle. There was a hiccup in the post-sales process but Danielle stepped in and handled it very quickly. I was very pleased with the way it was handled and it showed that they look out for their customers. I would definitely buy a car from them again. They stock their used car lots with most of the cleanest and well-maintained vehicles i've seen from any Toyota Used lot. More

Never have I encountered a better car buying experience! For someone who comes from a background in client service... this is the highest of compliments. Each time I visited the dealership I was greeted wi For someone who comes from a background in client service... this is the highest of compliments. Each time I visited the dealership I was greeted with a smile. Sunny was the sales person who initially helped me and gave me all of the information I needed on the car I wanted and got me a great deal... but I wasn't ready to make a decision. He shook my hand, gave me a warm smile, and said "I'm here when you need me". What more could you ask for. When I went back the following day David helped me. Again, another truly wonderful salesperson... knowledgeable, friendly and relaxed. I had made my decision and was ready to lease the car. Rosa in Finance was delightful, and so incredibly helpful and organized... everything went smoothly. One of the best things I can say about this dealership was that they all worked together. When I went to pick up my new car, Sunny, David, Chris, Rosa and JC were all there to shake my hand and congratulate me on the new car. I felt like I was part of a family. What more can I say... Huntington Toyota now has a customer for life... and I will highly recommend it to all I know. More

From the moment we entered the dealership my wife and i were immediately greeted and introduced to Charlie Meuser. Charlie was very attentive to our specific needs right from the start and delivered our c were immediately greeted and introduced to Charlie Meuser. Charlie was very attentive to our specific needs right from the start and delivered our car in a very reasonable time period. And at a very reasonable price. From there we were introduced to Rosa to handle our financing. Prior to purchasing the car I had researched outside financing, and informed Rosa of the rate I desired. Not only did she initially match the rate, but ended up finding us an even better rate. The whole process could not have been any smoother. Charlie and Rosa went above and beyond my expectations. More

I had a very positive experience at this dealership. I felt that I received a very good deal, one that is far better than I would have gotten anywhere else. Terrence Romano, the salesperson went out of h felt that I received a very good deal, one that is far better than I would have gotten anywhere else. Terrence Romano, the salesperson went out of his way to make sure I was happy. He even brought the reg. for the car to my house on his own time. He wasn't pushy, didn't try to back into a deal with me, and I felt that he was very up front with the pricing of the car. Lenny Cafarelli, the general manager, came over to talk to us during the process at least a dozen times just to make sure we were happy. He even brought my pregnant wife fresh baked chocolate chip cookies. It was the first time I actually enjoyed the experience of buying a new car. Needless to say, Huntington Toyota has a new dedicated costumer. When my lease is up, you can be sure I'll be back! More

Dear Mr. Cafarelli, A few months back, I had Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I Dear Mr. Cafarelli, A few months back, I had responded to Huntington Toyota internet advertising and purchased a certified used 2005 Highlander. I can honestly say, I was impressed with Sergio in sales and Rosa in finance - exceptional employees. I've never felt at ease ever before at any other dealership. They explained everything in great detail and kept their promises. Superb experience! Another great employee in Part/Service was Phil. I had a mishap a few weeks ago with losing my Toyota Highlander keys. I know it doesn't sound earth shattering but for myself a major inconvenience. I thought he too went above and beyond to check to see if my vehicle needed a special code key (immobilizer). As it turned out, my vehicle didn't need a fancy key - however, a key still needed to be made up. He said, just go down to the nearest locksmith and give them a code and they will make you up a key. Well, I did and unfortunately, they did not do it properly - the key didn't fit at all. Phil and I must have talked at least 5 times, he assured me that we'll find a solution. The next day, I called Phil to say the key didn't work. I work a busy hospital in Plainview, that day we had two XRAY techs called out sick - it would be impossible to leave the hospital that day. Phil suggested that he'd have one of the employees courier it to me at work. What a great idea! I don't recall the name of the employee - an extremely pleasant individual who waited by my truck to make sure the key fit and the truck started. It did, I was so relieved. Thanks again to all of the employees mentioned for doing an outstanding job, keep up the good work! I would highly recommend anyone who's looking to buy a used or new vehicle to purchase one from Huntington Toyota. Sincerely yours, Robert Voce More