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Empire Toyota of Huntington - Service Center
Huntington Station, NY
2,200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,200 Reviews of Empire Toyota of Huntington - Service Center
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October 02, 2018
Scammers Yesterday I ended up paying nearly $600 for repairs that I shouldn’t have to. While my car was under warranty I complained about the brakes on two sep Yesterday I ended up paying nearly $600 for repairs that I shouldn’t have to. While my car was under warranty I complained about the brakes on two separate service appointments. Would you believe that for my appointment yesterday they said my rare brakes are totally shot and must be replaced. Why did they not replace it those two other times when it was covered? This is a 2015 certified suv that I purchased exactly a year ago and paid so much extra money for coverage. Same goes for the battery, I had to buy a new one. The car is not even 3 years old as yet. I am mad as xxxx because they chose to ignore my constant complaint about the brakes until I was no longer covered. Scammers. Calling the manager now to make a formal complaint. Women, please be careful, they take big ad advantage of you, especially when you don’t come with a man. Go over everything thoroughly with them before you sign anything. Get what you pay for. More
by DUGGAN124
Verified CustomerEmployees Worked With
Service Department
October 01, 2018
Service at Toyota Huntington I've been a customer of Toyota Huntington for many years and it has always been a great experience. The staff is wonderful and very professional. It I've been a customer of Toyota Huntington for many years and it has always been a great experience. The staff is wonderful and very professional. It's because of the service and staff that I continue to be a customer. More
by LESPARZA1964
Employees Worked With
Other Employees :
Joe in service, Stephen-Director and Mr. Gargulio, Toyota ext 418, Juan Vargas
October 01, 2018
Didn’t fix the recall I called about.. big inconvenience I have to say your staff was very nice. But i was very disappointed. I was having issues with my sliding doors on my Sienna. I called and specificall I have to say your staff was very nice. But i was very disappointed. I was having issues with my sliding doors on my Sienna. I called and specifically said, there was a recall on the DOORS that I wanted fixed. They took my vin number and gave me an appointment. After I brought my van in they called me and said that they fixed a recall with the camera, but did not have the parts for the door. Being 35 minutes away.... a working mom with 3 kids that have after school activities everyday... this was a huge inconvenience. Needless to say, i was not very happy. More
by HeatherSamlick
Employees Worked With
Juan Vargas
October 01, 2018
Great timely service! Very professional and courteous! Staff is excellent! The waiting room is very comfortable with free coffee and bagels. My service was explained to me Very professional and courteous! Staff is excellent! The waiting room is very comfortable with free coffee and bagels. My service was explained to me in detail and the quality was great! More
by OffRoad
Employees Worked With
Service Department
October 01, 2018
Awesome job! very very happy Super easy to deal with and super helpful. Love how my car came out! Customer service was outstanding! Thank you Darren for the awesome work! Super easy to deal with and super helpful. Love how my car came out! Customer service was outstanding! Thank you Darren for the awesome work! More
by firstaidfor
Employees Worked With
Darren, Service Department
September 29, 2018
Service was prompt and appropriate. Juan greeted me in the service area and quickly assessed my needs. I was satisfied with the work performed and the time required for servicing. Juan Juan greeted me in the service area and quickly assessed my needs. I was satisfied with the work performed and the time required for servicing. Juan is always a pleasure to deal with. More
by SATISFIED CUSTOMER
Employees Worked With
Juan Vargas
September 29, 2018
Service advisor outstanding Took my Tacoma in for a few service issues. Not everything went smooth, but my service advisor, Juan Vargas was outstanding in navigating thru the iss Took my Tacoma in for a few service issues. Not everything went smooth, but my service advisor, Juan Vargas was outstanding in navigating thru the issues. His communication kept me in the loop all the way. When an unforeseen issue arose and needed more time to solve, Juan secured a loaner vehicle for me and when my vehicle was finally ready, he delivered it to me personally at my office. Super! More
by B1116V
Employees Worked With
Juan Vargas
September 29, 2018
Service experience Always top notch. The location is far from where I live. But it’s worth it because I can work while waiting for service. Staff is accommodating and fr Always top notch. The location is far from where I live. But it’s worth it because I can work while waiting for service. Staff is accommodating and friendly. More
by DAVEHANCOCK0
Employees Worked With
Service Department
September 29, 2018
good, good My car was taken in for simple oil change and other basic maintenance check up. Service appointment was completed within promised time. Since my car My car was taken in for simple oil change and other basic maintenance check up. Service appointment was completed within promised time. Since my car is about 2 years old since I bought it at this dealer, there is not any other issue. Service adviser, Curtis Henry was kind and friendly. More
by NYKINO2
September 29, 2018
If you want the best service for your car.....go to the BEST We wouldn’t take our car to any other dealership. We’ve been servicing our RAV4 for over eleven years at Huntington Toyota. Everyone you deal with is We wouldn’t take our car to any other dealership. We’ve been servicing our RAV4 for over eleven years at Huntington Toyota. Everyone you deal with is personable and professional and their service specials are hard to beat. From the time you make your appointment to the time you pick up your car...you are “treated with care.” Great cars, people and service! What more could you hope for? More
by Ravfan123
Employees Worked With
Other Employees :
Charlie, the mechanic. , Service Department, Juan Vargas
