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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,222 Reviews
Call Service Center (631) 498-8302

2,222 Reviews of Empire Toyota of Huntington - Service Center

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July 16, 2021

The dealership performed service on exactly what I requested and got me out in the hour that Juan had indicated it would take for service. It's always a pleasure dealing wuith Juan. More

by jfishlow
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 19, 2021 -

Empire Toyota of Huntington responded

Thank you so much for excellent review! We are so glad that the quality of our services continuously meet your satisfaction, and we are certain that Juan will provide you with nothing less than the A+ experience that you deserve in the future. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with.

July 15, 2021

Very rude representative and a bad oil service I don’t recommend this is professional for a public place and I don’t want to use them in the future More

by Nighat ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember , Juan Vargas
Report | Print
Jul 15, 2021 -

Empire Toyota of Huntington responded

Hello, we always strive to ensure that our guests and their vehicles are well taken care of and I am sorry to hear that you didn't have a good experience with our service team. We expect that all our customer's are treated with respect and professionalism when visiting our dealership. We would welcome the opportunity to speak to you. Please contact our service manager directly to discuss your concerns, we would like to try and make things right for you. You can reach Romeo Mejia at 631-759-9176 or at romeom@eagny.com. Thank you.

July 14, 2021

Great customer service. 20,000 mile service plus New York State inspection all done even though my appointment was for the following day - I happened to be in the area. I was taken right away and work was fi More

by archgardnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Report | Print
Jul 15, 2021 -

Empire Toyota of Huntington responded

Thank you for your excellent review! We are so glad that our team could accommodate you, and we are delighted that they provided you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels until we meet again.

July 11, 2021

They still have not kept their word about fixing my hood from when I bought It last year . I still have 2 large dents on it More

by DELIMANAGER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 13, 2021 -

Empire Toyota of Huntington responded

We are very sorry to hear of your issues. Please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly. Thank you.

July 11, 2021

Very easy and fast. The entire experience was very pleasant. From the booking process to the rescheduling process to the in service experience. Everything was excellent More

by JHLNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 12, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Offering smooth and efficient services is so important to us, and we are delighted that our team made your experience an all-around success. It is our pleasure to serve you in any way possible, and we hope that you continue to choose us for all of your future automotive needs. We wish you safe travels- on behalf of the entire team!

July 10, 2021

Fast and efficient service. Convenient appointment scheduling. Great reminders. Couldn't ask for more. Friendly and helpful staff even in the middle of a hurricane. More

by FAFA63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 12, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we are delighted that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible, and we hope to serve you again in the future. Take care!

July 06, 2021

They did a good job it took a long time to get my lease but they worked hard to make sure I left that day in the vehicle I wanted and it didn’t take too long under 2 hours to service my car More

by Jjred10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jul 07, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to share this positive review! We are honored by the opportunity to work with you and we are so glad our team could make things happen for you and make your visit an overall success. It is our pleasure to assist you in any way possible, and we greatly appreciate your patience. We will certainly provide you with the top-notch service that you so much deserve in the future. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 05, 2021

Juan is the best ! He always take care of everything I need for my 2 cars . Highly recommended! More

by changscleaning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray , Juan Vargas
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Jul 06, 2021 -

Empire Toyota of Huntington responded

Thank you so much for taking the time to share this excellent review and recommendation! We are thrilled that the quality of our services continuously meets your satisfaction, and we are certain that Juan will offer you nothing less than the 5-star service that you deserve. We hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team!

July 05, 2021

Been dealing with EMPIRE for a while now.Only had a problem once and that was fixed immediately.Good service and I got my car back in a timely manner.. More

by leebranch5088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 06, 2021 -

Empire Toyota of Huntington responded

Lee, Thank you for taking the time to share this positive review. We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than the top-notch experience that you so much deserve in the future. We are thrilled that our team could put you at ease and get your automotive needs swiftly taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 01, 2021

Great JobKelly was amazing , Service was completed Great Job Kelly was amazing , Service was completed without any Issues More

by LennyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas, Michelle Micalizzi, Anna Vargas
Report | Print
Jul 01, 2021 -

Empire Toyota of Huntington responded

Lenny, Thank you so much for this positive review! Offering thorough and efficient services is so important to us, and we are thrilled to hear that Kelly met your satisfaction. We hope to continue to serve you and your automotive needs for many years to come. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future.

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