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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,229 Reviews

2,229 Reviews of Empire Toyota of Huntington - Service Center

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August 05, 2021

Prompt, efficientJose very professional I don’t have Prompt, efficient Jose very professional I don’t have any more words One two three four five six seven eight nine ten eleven twelve, 25 More

by emjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in Service
Aug 06, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your positive review! Providing thorough and efficient services is so important to us, and we are so glad that Jose's efforts met your satisfaction! We hope to see you again the next time you are in need of automotive service. Take care!

August 04, 2021

Awesome job by Huntington toyota.thanks to Rodrigo for all his help More

by Mariocook1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrigo
Aug 05, 2021 -

Empire Toyota of Huntington responded

Mario, Thank you so much for your positive review! We are so glad that Rodrigo provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 02, 2021

I was happy with the service this time and was fast service I did not have to wait to long for my car to be ready! More

by RAMONGARCIA32066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name was someone else not on that list
Aug 02, 2021 -

Empire Toyota of Huntington responded

Ramon, Thank you so much for your positive review! We are so glad that our team could get your needs efficiently taken care of during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may assist you with in the future.

August 01, 2021

Brought car in because of Low Tire Pressure light. Bought several cars at dealership and have always had them serviced there over 20 years. A service advisor whom we never saw before said to us , oh you've More

by Long Island Toyota
Recommend Dealer
No
Employees Worked With
Employee not listed under service dept.
Aug 02, 2021 -

Empire Toyota of Huntington responded

Hello, Thank you for sharing your experience and for being a loyal customer, we do appreciate it. Were very sorry to hear that you were not happy with your service experience and apologize for the wait time that occurred during your visit. If you would like to discuss your visit. please contact Romeo Mejia at 631-759-9176 or romeom@eagny.com and he will be glad to address your concerns directly.

July 31, 2021

In and out, all work done satisfactorily, courteous & helpful - same great service every time - I have 3 Toyota vehicles - always take them here, never disappointed More

by archgardnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 02, 2021 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team could consistently provide you with the 5-star service that you so much deserve. We look forward to providing you and your vehicles with our best care in the years to come! Safe travels!

July 24, 2021

Courteous and professional -- It was so good to see Juan again after my long hiatus . Sunny was patient, knowledgeable -- honored the email discount coupon, too. More

by ALPHAGEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai, Juan Vargas
Jul 26, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are delighted that Juan and Sunny provided you with nothing less than the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come! Safe travels!

July 16, 2021

Kelly and Juan are the best! Nice, professional, competent. I will not service my vehs anywhere else! They always do what is asked and get me in/out! More

by boya65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Vargas
Jul 19, 2021 -

Empire Toyota of Huntington responded

Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we are thrilled that Kelly and Juan continuously provide you with the 5-star service that you so much deserve. It is our pleasure to serve you in any way possible, and we look forward to serving you and your automotive needs for many years to come. We wish you safe travels- on behalf of Kelly, Juan, and the entire team1

July 16, 2021

The dealership performed service on exactly what I requested and got me out in the hour that Juan had indicated it would take for service. It's always a pleasure dealing wuith Juan. More

by jfishlow
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Jul 19, 2021 -

Empire Toyota of Huntington responded

Thank you so much for excellent review! We are so glad that the quality of our services continuously meet your satisfaction, and we are certain that Juan will provide you with nothing less than the A+ experience that you deserve in the future. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may assist you with.

July 15, 2021

Very rude representative and a bad oil service I don’t recommend this is professional for a public place and I don’t want to use them in the future More

by Nighat ahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember , Juan Vargas
Jul 15, 2021 -

Empire Toyota of Huntington responded

Hello, we always strive to ensure that our guests and their vehicles are well taken care of and I am sorry to hear that you didn't have a good experience with our service team. We expect that all our customer's are treated with respect and professionalism when visiting our dealership. We would welcome the opportunity to speak to you. Please contact our service manager directly to discuss your concerns, we would like to try and make things right for you. You can reach Romeo Mejia at 631-759-9176 or at romeom@eagny.com. Thank you.

July 14, 2021

Great customer service. 20,000 mile service plus New York State inspection all done even though my appointment was for the following day - I happened to be in the area. I was taken right away and work was fi More

by archgardnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Jul 15, 2021 -

Empire Toyota of Huntington responded

Thank you for your excellent review! We are so glad that our team could accommodate you, and we are delighted that they provided you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way, and we hope to continue serving you and your automotive needs for many years to come. We wish you the safest of travels until we meet again.

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