Enterprise Car Sales St Charles

Enterprise sold me a Nissan ARIYA with open Nissan service campaigns and then refused to stand behind it when I raised the issue. What makes this worse is what the campaigns are actually about. Nis service campaigns and then refused to stand behind it when I raised the issue. What makes this worse is what the campaigns are actually about. Nissan’s own campaign bulletin says that on certain 2023 to 2024 ARIYA vehicles, a failed over-the-air update for the navigation/IVI system can leave the vehicle in a no-start condition, meaning the IGN ON inhibit control is not released and the car may not start. Nissan’s remedy is to update the IVI software and, if needed, the CAN gateway software. Enterprise’s response? They told me to ask Nissan for a rental car and go to another dealer. So the company that sold me the car wanted someone else to deal with the consequences. That is unacceptable. I understand Nissan classifies these as voluntary service campaigns rather than a safety recall, but that does not change the fact that the issue Nissan describes can leave the vehicle unable to start and needing dealer intervention. What really stands out is that Nissan’s campaign bulletin specifically says customers should consult their dealer for alternate transportation availability while the vehicle is being serviced, and it even lists rental expense guidance. Instead of helping, Enterprise pushed me off on Nissan and another dealer. If you buy from Enterprise, verify recalls, campaigns, and service history yourself, because once they have your money, you may find out their idea of customer service is telling you to go somewhere else. More

Over al amazing customer service I was amazed. I was in a bad situation and needed a new car. Bryan had worked wirh me from the moment i inquired about a vehicle. Got me in a car i en I was amazed. I was in a bad situation and needed a new car. Bryan had worked wirh me from the moment i inquired about a vehicle. Got me in a car i enjoy quick and very easy. I highly recommand interprise car sales! You will not be dissapointed. And i promise whatever situation you're in do not hesitate to talk. They will come up with a solution to help you. More

Fantastic Customer Service - All Around! Fantastic Customer Service! This is the second time we have worked with Cayla Pisciotta in purchasing a vehicle. She is absolutely amazing. We saw Fantastic Customer Service! This is the second time we have worked with Cayla Pisciotta in purchasing a vehicle. She is absolutely amazing. We saw a vehicle we were interested online at another location, she had that car brought over so we could test drive and look at it. My son feel in love with the Jeep, but it had a few minor things wrong - No Problem! Cayla arranged for the few things to be fixed and we purchased the Jeep. Cayla makes purchasing a vehicle non-stressful and at easy (no pressure). Thank you Cayla for working with the McBride's. More

Five Stars!!! Excellent customer service! Juve, Anthony, Avian and manager were amazing. I'm a hard sell and they were very patient. They took excellent care of Excellent customer service! Juve, Anthony, Avian and manager were amazing. I'm a hard sell and they were very patient. They took excellent care of me. I haven't bought a car in twelve years and they made it so easy! I'm already recommending Enterprise to family and friends! Such a great team!! More

Excellent group Bryan, Richard and everyone was outstanding. This is the second vehicle we’ve bought here. Love it. If you are wanting someone who will work with you Bryan, Richard and everyone was outstanding. This is the second vehicle we’ve bought here. Love it. If you are wanting someone who will work with you before and after the sale, this is the place! More

1 st car ever bought at enterprise I was looking for an suv and when my husband took me to enterprise i was not sure about getting my new suv from there but we met Melissa Northcutt and I was looking for an suv and when my husband took me to enterprise i was not sure about getting my new suv from there but we met Melissa Northcutt and she made us feel very welcome I told her what I was looking for and she showed me a 2016 Jeep Compass the best car i have ever bought I would recommend enterprise to anyone who is looking for a good used car the folks there are outstanding and so nice they do no pressure you in any way More

3rd car and counting!!! In 2014, I bought a 2010 Midnight Metallic Blue Camaro 2SS. it only had 9000 miles on it in perfect condition. This is my weekend, sunny day hotrod. In 2014, I bought a 2010 Midnight Metallic Blue Camaro 2SS. it only had 9000 miles on it in perfect condition. This is my weekend, sunny day hotrod. Salesman named Damon was an outstanding non-pressing great personality that was patient and answered every question. he then emailed me for my birthday and Christmas. In 2017, I bought a 2017 Yellow Challenger SXT. it had 28k miles and in perfect condition. This is my daily driver. Salesperson Melissa was also an outstanding non-pressing great personality that was patient and answered every question. In 2018, I bought a 2015 White Chrysler 200 for my son. it had 60k on it in perfect condition. Salesperson Cayla was also an outstanding non-pressing great personality that was patient and answered every question. She was very patient with my son and helped him select the best car for the price we had in mind. No pressure at all. He told her he wanted good gas mileage and Bluetooth. we told her our price and she got some keys and pulled up in the white 200. before we even drove it he said 'this is exactly what I want. wow, how sweet is this? she knew!' I will buy every car from now on (made up my mind on that in 2014) from this location. More

2nd car purchase from Enterprise Car Sales This is the second time that I have purchased a car from Enterprise Car Sales on Veterans Memorial Parkway in St Charles Missouri. I'm very pleased wi This is the second time that I have purchased a car from Enterprise Car Sales on Veterans Memorial Parkway in St Charles Missouri. I'm very pleased with the service and the expertise of the sales person, J R, showed my wife and I while we completed the transaction. Enterprise Carsales had the exact car that I asked for but offeref me two other cars that I could consider. I highly recommend their service as a dealership to anyone that is looking for a car and wants an excellent price on their purchase. More

A TRUE BLESSING JR was truly a blessing to work with. The purchase was made so easy. No pressure whatsoever. I would recommend to everyone so they could get the exp JR was truly a blessing to work with. The purchase was made so easy. No pressure whatsoever. I would recommend to everyone so they could get the experience of working with GREAT PEOPLE! GOD BLESS YOU ALL! More

Painless car buying experience JR took the time to work with me to get the perfect car for my niece. The original car I was interested in was sold by the time I got to the dealers JR took the time to work with me to get the perfect car for my niece. The original car I was interested in was sold by the time I got to the dealership, but JR found another one for me quickly. He was also very pleasant to work with and not a high-pressure sales pitch. I appreciate his attitude and time invested and I would recommend Enterprise to anyone looking for a car. Judy G. More