Envision Chrysler Dodge Jeep Ram West Covina

Gerry is awesome and very professional. I recommend him for any service you need. I am very impressed by his work ethic I recommend him for any service you need. I am very impressed by his work ethic More

I’ve been going there for the last five years since I had my Jeep. Jonathan has been the one who helps me most of the time and does an excellent job explaining everything. My car needs and doesn’t try to sel my Jeep. Jonathan has been the one who helps me most of the time and does an excellent job explaining everything. My car needs and doesn’t try to sell me stuff I don’t need. More

As always, everyone in the service center was amazing! They did an excellent job getting my car finished on time! They did an excellent job getting my car finished on time! More

Great team with a great manager. They were very informative and kept me in the loop with my service. They were very informative and kept me in the loop with my service. More

"I'm impressed with how the service department routinely checks one's vehicle for any possible problems!" checks one's vehicle for any possible problems!" More

Envision is a deceptive dealership who engages in bait and switch, and in addition does not follow through with approved/signed Due Bill and with promised services. Stay away. and switch, and in addition does not follow through with approved/signed Due Bill and with promised services. Stay away. More

Service not good they don’t have oil after 4 hours of waiting for my truck . waiting for my truck . More

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order. More

Will be reporting and filing compliant at the dmv this dealer ship is disgusting and should be closed (street vendors have more integrity and professionalism than anyone working here including receptionis dealer ship is disgusting and should be closed (street vendors have more integrity and professionalism than anyone working here including receptionist, so arrogant, it’s been 5 months and I’m still waiting on their business office to return a refund due, after cancellation warranty contract. More

Service was convenient, helpful and quick. staff was professional and courteous. Hassle-free service is much appreciated. staff was professional and courteous. Hassle-free service is much appreciated. More