Envision Chrysler Dodge Jeep Ram West Covina

Envision is a deceptive dealership who engages in bait and switch, and in addition does not follow through with approved/signed Due Bill and with promised services. Stay away. and switch, and in addition does not follow through with approved/signed Due Bill and with promised services. Stay away. More

Service not good they don’t have oil after 4 hours of waiting for my truck . waiting for my truck . More

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order. More

Will be reporting and filing compliant at the dmv this dealer ship is disgusting and should be closed (street vendors have more integrity and professionalism than anyone working here including receptionis dealer ship is disgusting and should be closed (street vendors have more integrity and professionalism than anyone working here including receptionist, so arrogant, it’s been 5 months and I’m still waiting on their business office to return a refund due, after cancellation warranty contract. More

Service was convenient, helpful and quick. staff was professional and courteous. Hassle-free service is much appreciated. staff was professional and courteous. Hassle-free service is much appreciated. More

Easy appointment service and convenient. Service department staff was very friendly and area was clean. My vehicle was serviced and checked for any other issues. Thank you to the Service Dep Service department staff was very friendly and area was clean. My vehicle was serviced and checked for any other issues. Thank you to the Service Dept. Team for taking great care with my vehicle. See you for the next Service. More

I had a great experience. The customer service was great. Everyone was helpful. Will definitely recommend. The customer service was great. Everyone was helpful. Will definitely recommend. More

I always get my service done here because they are reliable and efficient. I always trust them with my Jeep! reliable and efficient. I always trust them with my Jeep! More

The advisor was good. The tech left obbd sensor hanging and lost.my obd2 module that was connected to the port. I was told that nothing was there but I know it was there. The tech left obbd sensor hanging and lost.my obd2 module that was connected to the port. I was told that nothing was there but I know it was there. They blamed the tow truck driver but the tow.truck driver did not touch that part of the car. More

Maryam is helpful for being new in the job. Given she is new, she is willing to learn and help you Given she is new, she is willing to learn and help you More