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Advantage Ford Lincoln - Service Center

Duarte, CA

4.1
434 Reviews
Call Service Center (626) 415-3063

434 Reviews of Advantage Ford Lincoln - Service Center

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September 01, 2025

Not satisfied with service done. Service advisor where unhelpful and did not communicate full job More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
September 01, 2025

Antonio in the service department went the extra mile to help me out thank you More

by Jose alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Botello
Report | Print
Sep 01, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 31, 2025

Great Service Personnel…Marco and Polo are fantastic to deal with. I drove in and was greeted by Marco in a professional manner. Wrote up my service request and had me taken care of very professionally. IM More

by Chevyzar@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
Report | Print
Aug 31, 2025 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 31, 2025

Polo always has done a great job taking care of any needs my truck has, I will always call him More

by PABZ242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Aug 31, 2025 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 30, 2025

Service advisor Franklin Delgadillo provided outstanding service and went out of his way to do so. My problem was corrected quickly. I was very happy with the way everything was handled. More

by JUDY_DEJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin Delgadillo
Report | Print
Aug 30, 2025 -

Envision Ford of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Ford of Duarte.

August 30, 2025

Polo was amazing and deserves a raise. Told us to expect ford edge to be done by the end of the day but it was done before Lunch!! I have dealt with him before and always courteous and hel More

by northstar2702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have only worked with Service Department
Report | Print
Aug 30, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 30, 2025

I appreciate Marco as my service guy. I have had him or Polo for over 25 years. More

by JHOLZINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Aug 30, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

August 28, 2025

Service writer Marco always provides great service. Hes the best give that man a raise! More

by BEERPHART2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco in service department
Report | Print
Aug 28, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

August 28, 2025

I only keep coming back to this dealership because of Marco and Polo. If it weren't for them guys, I would be doing my service elsewhere due to your getting rid of the loaner car program. But, because Ma More

by MICHELLEFANARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Aug 28, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 28, 2025

Polo gave great service, keep me updated with the progress of my Bronco serviced. Thanks More

by LUPITA1818.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Report | Print
Aug 29, 2025 -

Envision Ford of Duarte responded

Thank you for choosing Envision Ford of Duarte. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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