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Advantage Ford Lincoln - Service Center

Duarte, CA

4.2
470 Reviews

470 Reviews of Advantage Ford Lincoln - Service Center

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September 21, 2025

Polo was very informative! He had the work done that I originally asked for and informed me of some other work that needed to be done. I had him do some of it, but the other w More

by glennjeanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Sep 21, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

September 20, 2025

Good service, friendly ,clean and Polo was very professional.🤓 free refreshments nice showroom. Great locations More

by HECTORLECEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pollo
Sep 20, 2025 -

Envision Ford of Duarte responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Envision Ford of Duarte to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2025

I went in for several recalls and an oil change on my Ford Maverick and the whole process went smoothly. More

by Lorenzo Avalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Jose Vivanco
Sep 19, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

September 19, 2025

Had a recall and they contacted me quickly and got my car in and out as quick as possible. Thank you to Polo & their team. More

by JENNIFERLITTLE1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Sep 19, 2025 -

Envision Ford of Duarte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Envision Ford of Duarte. We look forward to having you as one of our valued customers for many more years to come!

September 18, 2025

There were parts stolen from my car, and until now I haven’t gotten notified to replace it. No good to steal things or break things from the car More

by MAXXARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Sep 21, 2025 -

Envision Ford of Duarte responded

Max, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 18, 2025

Good service, as usual and always appreciated. I waited during this visit and made good use of their well-equipped space to set up my laptop and be productive. More

by d2039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
Sep 18, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2025

Marco is Superb! ! He Always Meets Our Needs when It Comes to bringing in Our Cars for Service! We’ve Purchased many Cars from your Lot! If You Continue to Have Excell More

by PHILIPACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Those Employees are Gone Now!! But They Were All Great!!!
Sep 18, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

September 18, 2025

On this visit, we had great customer service. It was very convenient to have an appointment at 7:00 AM when the service drive opened. More

by ADAM.YATSKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leopoldo Hernandez
Sep 18, 2025 -

Envision Ford of Duarte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2025

Great service and very helpful and kind and always have fast service and greet you well More

by ersick69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco T Barillas
Sep 18, 2025 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2025

Great service, detailed and reliable. Service rep was very helpful and provided all the necessary information along with options. More

by Juan Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Service dept
Sep 17, 2025 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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