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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

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August 13, 2024

I did not get a good experience this time in having vehicle for it's recalls, the technician recommended extra maintenances. More

by JRBILOG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Hernandez
August 13, 2024

This Dealership is Fabulous ! They have done a fabulous job ! Team work!! Nice people ever!! More

by gloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
August 13, 2024

In and out quickly. From write up to follow up later in the day. Excellent More

by devinq951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
August 13, 2024

Great and fast service. My favorite ford to get work done . I always come back More

by IAUGUST10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daisy Chairez, Andrea Gallardo, Polo Hernandez, Edgar Rico, Marco Barillas, Angel Garcia, Tony Botello, Deeana Brindley
August 12, 2024

Polo, Is awesome like always. Its hard to find knowledgeable salespeople who take care of their customers. I know he is a service writer, but FYI he's your most important salesman More

by WILLIAMWALLS5691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez, Marco Barillas
August 11, 2024

Brought Navigator in for repair of running board and steering wheel. 2 days later I was called and told that everything was fixed, and that I could pick up my vehicle. Upon arriving home, discovered th More

by FIVESHUES
Workmanship
Recommend Dealer
No
Employees Worked With
Edgar Rico
August 09, 2024

Everything was great until we waited over an hour to have our car brought up to us. Someone had put the wrong number on our paperwork. More

by EMUGICA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Garcia, Tony Botello
August 08, 2024

I can bang on Angel, but i think the problem is the management of the service department. no call should go unanswered. every call should be returned. updates should be provided. if your tech's dont ha More

by Skac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Garcia
August 08, 2024

Polo Hernandez continues to keep my 2002 Ford Explorer on the road with his excellent service advice. I do miss a loaner being available as I’m over the mileage allowed for shuttle rides. More

by EDWINAJOHNSON305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
August 08, 2024

Polo makes it real easy when getting my car serviced. Sure do miss the loaner cars when it takes a couple of days to repair my car. More

by BUFFYSTRAVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
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