Advantage Ford Lincoln - Service Center
Duarte, CA
352 Reviews of Advantage Ford Lincoln - Service Center
New dealership name. Not sure if due to change of ownership. Never had a problem. Hope not to in the future. So far so good. Not sure if due to change of ownership. Never had a problem. Hope not to in the future. So far so good. More
Polo did an excellent job of informing me of my options for my annual maintenance. (My mileage is pretty low so once a year is enough) He also explained the problems they found like leaking shocks and an i for my annual maintenance. (My mileage is pretty low so once a year is enough) He also explained the problems they found like leaking shocks and an inoperative windshield washer pump. Will be making an appointment soon to have these things taken care of. I was going to a local mechanic for any work on my 2017 Lincoln MKX but decided to go back to the dealer again. Because of my good experience I will be coming back here again for any work on my car. More
Phone service and follow through with operator giving messages to my parts service man Needs improvement. My message was never delivered and had to call 4 times for operator to answer. messages to my parts service man Needs improvement. My message was never delivered and had to call 4 times for operator to answer. More
Service is very busy, but I never that my care was compromised by workload. Marco is terrific and service bays continues to deliver excellent service. compromised by workload. Marco is terrific and service bays continues to deliver excellent service. More
Maintained good communication and very accommodating to my needs. Excellent customer service and efficiency. I was given a loaner while my car was being serviced. It took a week to get my car fixed because my needs. Excellent customer service and efficiency. I was given a loaner while my car was being serviced. It took a week to get my car fixed because it had multiple issues but it all went seamless. More