Advantage Ford Lincoln - Service Center

Polo did an excellent job of informing me of my options for my annual maintenance. (My mileage is pretty low so once a year is enough) He also explained the problems they found like leaking shocks and an i for my annual maintenance. (My mileage is pretty low so once a year is enough) He also explained the problems they found like leaking shocks and an inoperative windshield washer pump. Will be making an appointment soon to have these things taken care of. I was going to a local mechanic for any work on my 2017 Lincoln MKX but decided to go back to the dealer again. Because of my good experience I will be coming back here again for any work on my car. More

Little slow in getting us registered in the morning, waited 20+ minutes but great after that. waited 20+ minutes but great after that. More

Good and quick service. Marco did a really good job! I really recommend this place for service. Marco did a really good job! I really recommend this place for service. More

Contacted Edgar Rico regarding service for my vehicle. Explained a recommendation. Was courteous and professional Explained a recommendation. Was courteous and professional More

I like Polo he cares about me and my car. on to ha you hey on to ha you hey More

not to fond that the guy tried to suggest a $1500 service, which I declined and stayed with my oil change for$ 143.00. service, which I declined and stayed with my oil change for$ 143.00. More

Phone service and follow through with operator giving messages to my parts service man Needs improvement. My message was never delivered and had to call 4 times for operator to answer. messages to my parts service man Needs improvement. My message was never delivered and had to call 4 times for operator to answer. More

Service is very busy, but I never that my care was compromised by workload. Marco is terrific and service bays continues to deliver excellent service. compromised by workload. Marco is terrific and service bays continues to deliver excellent service. More

Maintained good communication and very accommodating to my needs. Excellent customer service and efficiency. I was given a loaner while my car was being serviced. It took a week to get my car fixed because my needs. Excellent customer service and efficiency. I was given a loaner while my car was being serviced. It took a week to get my car fixed because it had multiple issues but it all went seamless. More

Marco my service advisor is fantastic! Always helpful, informative, with a great attitude. I feel Marco is honest and only suggests work that is needed. Plus the work the service team does Always helpful, informative, with a great attitude. I feel Marco is honest and only suggests work that is needed. Plus the work the service team does seems good. The only reason for 4 starts and not 5 is, the paper covering the floor matt, the blue service tag on the dashboard and a thin clear plastic cover were all left in place for me to remove and throw away. I also don't like the number of phone calls I receive from the dealership about scheduling service. It was multiple calls a week. Honestly, it's borderline harassment. I don't like that practice under new ownership/ management. More