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Advantage Ford Lincoln - Service Center

Duarte, CA

4.1
407 Reviews

407 Reviews of Advantage Ford Lincoln - Service Center

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August 14, 2025

Clean, orderly and customer service oriented operation. Easily scheduled appointment and prompt when I pulled up for the drop off. More

by MONTBRILLIANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Bollelo
Aug 14, 2025 -

Envision Ford of Duarte responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 14, 2025

Polo was extremely helpful and put me at ease with the check engine light and error message received . Once vehicle was ready offered to send someone pick me up at home. Picked up car and was washed and More

by SAULRODRIGUEZ929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Aug 14, 2025 -

Envision Ford of Duarte responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Envision Ford of Duarte.

August 13, 2025

Appointment time kept. Staff on target. Went and checked on my vehicle when I returned early and expedited it's completion. More

by BCSOLUTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo
Aug 13, 2025 -

Envision Ford of Duarte responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2025

Excellent service; Marco has taken wonderful care of my Ford Escape! Professional, thorough, courteous & kind. More

by Diamondlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco in the Service. Dept
Aug 12, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

August 11, 2025

Everyone is nice and helpful, if you have a question about anything they have an answer More

by RHYNOHAZE666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco service dept 5 stars
Aug 11, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

August 10, 2025

This is my go-to for service on my 2014 Ford CMax Energi. The service staff is top-notch. More

by Rich W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
POLO
Aug 10, 2025 -

Envision Ford of Duarte responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Envision Ford of Duarte!

August 08, 2025

Great service and service personal. We been a customer since 2010. Now it's Envision Ford and we are enjoying the continuity of working with service manager Polo over the years. This a More

by HOLLIELUTTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo,service manager
Aug 08, 2025 -

Envision Ford of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Ford of Duarte.

August 07, 2025

Marco was knowledgeable on the recall service I was getting. He is a true asset for the Envision Ford Dealership. He represents Ford. More

by PLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Aug 07, 2025 -

Envision Ford of Duarte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 07, 2025

I made a same day appointment and they were able to make sure I was in within a few hours . Polo was great and even had a Lyft to get me home . More

by MANDOGLZ61
Recommend Dealer
Yes
Employees Worked With
Polo Seevice
Aug 07, 2025 -

Envision Ford of Duarte responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 07, 2025

It was easy to bring my car in for service with Polo’s help. We have been taking our fords to this dealership for years now.. The people that we’ve had help us have been great and they represent this deal More

by LMGEIGER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leopoldo (Polo) Hernandez
Aug 07, 2025 -

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

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