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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

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November 03, 2024

Excessive labor charge for a repair that probably only took an hour or two max. And given some lame excuse for not addressing computer issue regarding the traction control. More

by OCCHIPINTIGEORGE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
November 02, 2024

Service rep is very friendly, knowledgeable, and efficient. Explained things to us that other service reps could not. More

by JLESH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 31, 2024

Fast service, the personal were extremely helpful with my questions, clean work and there was no delay, great service More

by JORGEUMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 30, 2024

Intake of my poor car at the service center was quick and easy. The lift home was greatly appreciated as this event was not planned. My car was finished on the day they promised. More

by TERYLJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 29, 2024

Poor customer service had my truck in for over a month for electrical issues. I was given very little information given about what they were doing and how long it would take no loaner vehicle was ever off More

by NMOROSHAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin Hernandez
October 29, 2024

Tony took great care of us and delivered as promised. This is consistent with our past experiences. Thank you! More

by TODDWALKLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
October 29, 2024

Tony Botello was very friendly and attentive. He advised me what service my vehicle needed I was in and out in an hour and a half and my vehicle was even washed. Outstanding customer service. More

by CPT4LFE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
October 28, 2024

The question is, "Would you recommend this service center?" The answer has to be, "Not particularly." The issue with my 2023 Mach-e was a broken and deteriorating charging cable that was not handled b More

by MITCH39
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
October 27, 2024

Me atendieron bien,y buen servicio. El mecánico que me atendió es muy amable y muy profesional. More

by BAUTISTAMARCELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez, Marco Barillas
October 27, 2024

Fast service -courteous service advisor-left car clean and price was high for just oil service/service adviser gave breakdown of factory wanted services for 60,000 mileage Told Marc would work on it More

by FRANCEEN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
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