Advantage Ford Lincoln - Service Center

The service dept overbooked appointments. Understand they are one of the few Ford dealerships left around SGV but you just don't book 10+ cars from 7 to 7:30am and ask everyone to wait in lin Understand they are one of the few Ford dealerships left around SGV but you just don't book 10+ cars from 7 to 7:30am and ask everyone to wait in line with people without appointment. Meanwhile, Angel has been very helpful and responding with the service. More

We bought our 2017 MKC from the dealership when it was advantage ford. We were very happy with them. We were a bit apprehensive when it changed ownership but our fears were dispelled when we started worki advantage ford. We were very happy with them. We were a bit apprehensive when it changed ownership but our fears were dispelled when we started working with Angel and another young man whose name has escaped me. We are so grateful that even with the changes we are still happy to take our vehicle there. More

Very personable. Explaining work to be done.Kept me updated. Let me know when service completed. Explaining work to be done.Kept me updated. Let me know when service completed. More

Polo was very good at aswering any questions i had and was very helpful in helping me out while others just looked at me with out even offering to help. was very helpful in helping me out while others just looked at me with out even offering to help. More

Appointment was prompt. Service was good. It took some time to repair but car service was provided to home and return for pickup. Service was good. It took some time to repair but car service was provided to home and return for pickup. More

The dealership provides the same service advisor since my last visit. It provides extra layer of personal touch. It is big plus which they need to continue to do so. Another big plus which the dealership last visit. It provides extra layer of personal touch. It is big plus which they need to continue to do so. Another big plus which the dealership is calling me to schedule for recall service. It is the first time I experienced. It is very good action. More

My worst experience yet! I wish it was Lincoln of Duarte still where they took good care of me and my vehicle.envision ford mechanics messed up my navigator and promised to r I wish it was Lincoln of Duarte still where they took good care of me and my vehicle.envision ford mechanics messed up my navigator and promised to replace any part that the transmission fluid contaminated and they sent a video showing still burnt on fluid on the muffler, they did replace the brakes, all I ask is that they fix what the ruined, when they dropped off my vehicle it wasn’t even washed I have pictures and videos showing this xxxx poor craftsmanship! More

Polo is a great asset to Envision Ford. He is very informative and courteous and has the customers best interest in mind. He is very informative and courteous and has the customers best interest in mind. More

Have been going to Ford Duarte for over 30 years. Still great service and support. Great thanks to Polo and the rest of the team Still great service and support. Great thanks to Polo and the rest of the team More

The service department did exactly what they said they were going to do, it took a little longer than expected, were going to do, it took a little longer than expected, More