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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

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June 06, 2024

Polo Hernandez has been the contact person in the service department As she explains what the problem and what are the charges Because of him and His services and the quality of the service I Have been sati More

by lakolonelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 05, 2024

Marco has been my service agent for many years now. I have a 2014 Edge that I bought at Advantage Duarte brand new, and bring it in for every service. I trust him implicitly to take care of my car. He’ More

by JOANCHEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
June 04, 2024

Polo is very good always genuine and keeps me updated . Still don’t like the price More

by CINDYMSMITH543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 04, 2024

Service was timely, and people were friendly, we were explained what were done and what we need in the future service More

by DYYCHU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
June 03, 2024

I was completely satisfied with the 20,000 mile service on my 2012 ford focus. More

by lmcd777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 02, 2024

Polo was great and really went above and beyond in the customer service department. Thanks again! More

by Ryan
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
June 02, 2024

The service here is consistently great. From the people on the phone to the service staff they are always courteous. More

by KCLEWIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Rico
June 02, 2024

Had an early morning appointment and took my vehicle in for oil change and waited for over 3 hours just to find out 3 hours later my paper work was not pulled for servicing. Seemed like customer service is More

by raymer647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department, Angel Garcia
June 01, 2024

The Service Center was excellent. Polo Fernandez has been exceptional for all of the last 36 years that we have been leasing from Advantage Ford and he is continuing his extraordinar More

by ELLOYD1
Recommend Dealer
Yes
Employees Worked With
Mark Near, Steve Sheridan were excellent back in March helping me lease a new Edge and earning my trust with their product knowledge and desire to make the deal I wanted.
June 01, 2024

Lots of Miss information in the beginning, shipping took about 15 days to get to AZ after purchased in the dealership. No communication at all, as I was forced to call everyday for information. I was quoted More

by rawkimxhbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Sao
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