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Advantage Ford Lincoln - Service Center

Duarte, CA

4.0
352 Reviews

352 Reviews of Advantage Ford Lincoln - Service Center

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October 26, 2024

Franklin was very helpful in explaining everything that was going to be done to my vehicle More

by MCENTENO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin
October 25, 2024

Need to take car back for the 4th time. Envision does not seem to be concern to get the job done right the first time. More

by DOTGARBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
October 25, 2024

While I was getting my car checked in for service, the workers in the service office were cussing and talking about things that shouldn’t be talked about in front of a customer. The gentleman who helped More

by ELISA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
October 25, 2024

Marco was great maira and Paloma From service sales team were excellent. Great customer service Monica. She’s the best so everyone in service did a great job and I appreciate the service From Minnie and Le More

by twosweetla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica and Paloma from service customer service, Yanni Bermudez, Maira Serna, Steven Sao, Marco Barillas
October 25, 2024

Our service rep Marco Barillas was totally professional, knowledgeable & personable. The service that our car was also top notch. We & our vehicle were very pleased with the experience. More

by SALAZAR_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 24, 2024

I am having a hard time to recommend this dealer. I waited months to get this recall repair, which is not the dealer's fault, but it took multiple calls and a lot of effort on my part to schedule the More

by DBERGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
October 24, 2024

The prices are very high, especially labor. What upset me the most I was charged 3% fee because I paid by the credit card. I have not been told about this charge prior to picking my car. I was More

by JZIGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
October 24, 2024

The work was completed on time. There was no issue with having the problems recognized and corrected. More

by PCTRANQU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
October 24, 2024

The good was best when I came to pick up the car. They did not tell me what else they found until our adventure was completed. It took 3 hours which I guess was standard, all in all a good day More

by LASORDA57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
October 24, 2024

Franklin was very professional and friendly. Service was done in a timely manner. Thank you. More

by JBOL321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franklin