Advantage Ford Lincoln - Service Center
Duarte, CA
352 Reviews of Advantage Ford Lincoln - Service Center
I have always had top service from this dealer. During my previous visit, my software was updated but the panel was not reset to my previous settings and I couldn’t do that on my own. Secondly, I During my previous visit, my software was updated but the panel was not reset to my previous settings and I couldn’t do that on my own. Secondly, I told them during this recent visit that after their last software update, my brake coach no longer worked plus I was having trouble with the link between my iPhone and my car. They said it would take a whole day or more to fix. Yesterday I almost rear ended a car and the collision warning didn’t work either. I’m not happy with all these software recalls and now I seem to be having more issues. More
Good appointment portal, prompt greeting at check in, good check in but FAILED !! In scheduling recall issues .. okay service time (1:30) mediocre customer lounge , okay coffee offerings FAILED in honori good check in but FAILED !! In scheduling recall issues .. okay service time (1:30) mediocre customer lounge , okay coffee offerings FAILED in honoring fords complimentary oil charged .. in comparison to competitor, Honda, which honored the oil change and had complimentary donuts /pastry for waiting customers .. albeit this dealership did give a after service car wash and vacuum ..(which was just “ok”)!which is more than MOST dealers … overall I give the dealership a B- …I do want to say that I bought my 1991 Thunderbird from the old Advantage ford when it was located in Arcadia More
My car went in Wednesday morning & I heard nothing from anyone until following week Tuesday when I called Five Times. Plus, I was without a Car with all that time & the Dealership did not provide Liane anyone until following week Tuesday when I called Five Times. Plus, I was without a Car with all that time & the Dealership did not provide Lianer Car, or option to Rent a car. More