Envision Ford of Oxnard - Service Center

This was my most efficient experience with this dealership service department to date. I was met immediately by a service representative who looked up who was assigned to me and took me to his desk dealership service department to date. I was met immediately by a service representative who looked up who was assigned to me and took me to his desk. Alex Torres was pleasant and helpful. He even went above and beyond and offered to have my van washed before I left when I lamented that I missed this service. More

Had an appointment to do an oil change, went in gave them my name they told me to go in two hours and it would be ready. Quick and easy, no hassle and they even washed my truck for free. The team in ford are my name they told me to go in two hours and it would be ready. Quick and easy, no hassle and they even washed my truck for free. The team in ford are awesome. More

It was easy to make an appointment. They got my truck in and serviced quickly. They got my truck in and serviced quickly. More

Albert helped out tremendously. Had me in and out with my car running like brand new! Had me in and out with my car running like brand new! More

I’m feeling sad that you don’t carry parts for my 2011 escape. I love my car and rely on you to be able to supply what it might need Other than that you normally do nice work! escape. I love my car and rely on you to be able to supply what it might need Other than that you normally do nice work! More

I’ve been a customer of Ford and this dealership since 2006 and have always been treated with respect and courtesy. 2006 and have always been treated with respect and courtesy. More

Prompt appointment. Prompt service. Good communications. Highly recommend. Good snacks. Charged my truck for free. Prompt service. Good communications. Highly recommend. Good snacks. Charged my truck for free. More

Service entrance is not always manned and or vehicles left unattended however this service went well even though they do not have a courtesy shuttle. Overall the warranty service itself was quick and sa left unattended however this service went well even though they do not have a courtesy shuttle. Overall the warranty service itself was quick and satisfactory. More

Mich the service representative did an amazing job on getting my car serviced. First time since I’ve used this dealership getting my car serviced. First time since I’ve used this dealership More

Horrible quality of service. Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix th Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix the problem. Each time they apparently found something loose from the repair work, but nothing fixed the rattling problem while accelerating. Decided to take it to my local mechanic, and immediately he found that the carrier bearing on the drive shaft was never tightened back up after the repair work was done. The whole service department are a bunch of clowns in my opinion. I will never go there for any sales, service, or repair. DCH Ford in Thousand Oaks will be doing all of my dealer required service and repairs. More