Envision Ford of Oxnard - Service Center

Mich the service representative did an amazing job on getting my car serviced. First time since I’ve used this dealership getting my car serviced. First time since I’ve used this dealership More

Horrible quality of service. Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix th Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix the problem. Each time they apparently found something loose from the repair work, but nothing fixed the rattling problem while accelerating. Decided to take it to my local mechanic, and immediately he found that the carrier bearing on the drive shaft was never tightened back up after the repair work was done. The whole service department are a bunch of clowns in my opinion. I will never go there for any sales, service, or repair. DCH Ford in Thousand Oaks will be doing all of my dealer required service and repairs. More

Brought 2024 Maverick XLT Hybrid for first oil service. The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purc The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purchased the vehicle in Thousand Oak which included oils service package for life, it did not show up at Envision. Called Thousand Oaks and was told I had to bring it to them in order for the service to be performed at no cost. Anyway, I paid for the service at Envision and will deal with Thousand Oaks at a later date. More

Don’t WASTE your time. Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. To Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. Took off work early to come into the dealership and waited 2.5 hours before my vehicle was even pulled into the service bay. Total time waiting until I received my vehicle: 3 hours and 40 minutes!! This is completely UNSAT and I will not return for future service requirements. More

Hard to get a hold of the representatives. Call regular line and do not get answer. Call regular line and do not get answer. More

Many customers think that Envision has had a rough start under new management and a new name. l want to say that my recent 2 dealings with Evan Grodan were both totally professional, polished and service under new management and a new name. l want to say that my recent 2 dealings with Evan Grodan were both totally professional, polished and service oriented. After servicing my car, I had to return a few days later without an appointment for a small concern that Evan handled quickly and without question. I was most impressed and thankful for his quick resolution. Professionalism stands out with a polished appearance, manners and concern for the customer. Thanks!! 100% for him. More

Juan in the service department did a great job. He got us in even though he was overloaded with vehicles. I really appreciate it. He got us in even though he was overloaded with vehicles. I really appreciate it. More

Thank you Albert, always answering all of our question and best of all, taking care of our vehicle services. Thank you for making us valuable customers. and best of all, taking care of our vehicle services. Thank you for making us valuable customers. More

The appointment was very efficient. Service was friendly and helpful through out the process. Thank you Service was friendly and helpful through out the process. Thank you More

Moises was very clear with his estimates, times, and the work to be done. I was in and out in a morning. Great! work to be done. I was in and out in a morning. Great! More