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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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March 09, 2024

Dan is the man! I have worked with him for year between sales of vehicle and service! He’s the only reason I keep coming back to this dealer. More

by Bluemongoose01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 11, 2024 -

Envision Ford of Oxnard responded

We're so glad to know that Dan has been able to provide you with such excellent service over the years at Envision Ford of Oxnard. Thanks for your loyalty!

March 08, 2024

Well I had a lot of complaints from my last visit & this time everything got fixed thanks Daniel nobody care last time More

by cathy_pillado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 08, 2024 -

Envision Ford of Oxnard responded

Cathy, we're glad to know that Daniel was able to address your concerns during this visit at Envision Ford of Oxnard. We appreciate your feedback and look forward to serving you better in the future!

March 07, 2024

I had to wait 3 1/2 hours for an oil change. I was quoted that would have me out of there in an hour if I waited.. This is now the second time this has happened to me at this dealership making s More

by pparham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
March 06, 2024

Long wait to drop off. Didn't communicate to tell me what the status of my car was until I called the next day. Couldn't find out the answer until late in the afternoon. Ca More

by danielmirisola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
March 05, 2024

I had an appointment at 8:30 and they took my car back at 11 o’clock. I was very unhappy with the service department. They did not rotate my tires or add the DEF fluid as promised. More

by Evaneyck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xxx
March 04, 2024

Great experience with service and recalls. The staff was very professional and I appreciate the extra mile of washing my truck More

by delachone short
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Tincher
Mar 05, 2024 -

Envision Ford of Oxnard responded

We're so glad to know you had a great experience with our service and recall team at Envision Ford of Oxnard. We always aim to go the extra mile for our customers, including washing your truck! Thanks for sharing this positive feedback!

March 02, 2024

Grant was attentive and friendly. Envision Ford worked quick to get my car looked at and on the road ready for the weekend. More

by dougmansion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Mar 04, 2024 -

Envision Ford of Oxnard responded

We're glad to know that Grant and our team at Envision Ford of Oxnard were able to get your car ready for the weekend quickly! Thanks for sharing this positive review. Safe travels!

February 29, 2024

Not professional enough. Not ready for me when I got there with a rental. Not friendly enough. Price changed. More

by quiquilu92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
February 29, 2024

this dealership tries to welcome customers as soon as the arrival of their appointment. Other associates at the dealership, friendly and helpful and explain about their appointment and keeping clear contact More

by Felix.Salazar1
Recommend Dealer
Yes
Employees Worked With
mr. Jordan
Feb 29, 2024 -

Envision Ford of Oxnard responded

Felix, we're glad to know you felt welcomed and well-informed during your visit to Envision Ford of Oxnard. We appreciate the positive feedback! We look forward to seeing you again in the future.

February 28, 2024

“Evan” had great communication skills (good 4 a service person) & took good care of my car. More

by fossatim93006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Evan.... (initially, briefly spoke with Jose )
Feb 29, 2024 -

Envision Ford of Oxnard responded

We're glad to hear Evan welcomed you to Envision Ford of Oxnard with attentive service! Thanks for the review. Safe travels!

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