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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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February 12, 2024

Alberto Torres gave exceptional service in a timely matter, explained procedures, left satisfied with work More

by mdelder93004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
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Feb 13, 2024 -

Envision Ford of Oxnard responded

Thank you for taking the time to share your feedback! We're glad to know Alberto provided you with exceptional service at Envision Ford of Oxnard. Safe travels and see you next time!

Feb 13, 2024 -

mdelder93004 responded

Great service

February 12, 2024

They added $600 to the sales price for maint I didn't want. 3 oil changes at $200 each. Really, oil changes at $200 each? Not recommended at all. More

by gec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales manager, epic fail
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February 10, 2024

My 5 star is for Tarek. After the first visit. I had to bring it back 2 more times because the problem was not fixed. Went to pick up after second visit. Was not washed and More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek
Report | Print
February 10, 2024

Great customer service on a rush service request with an issue with my Ford F150 More

by mzang322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Report | Print
Feb 12, 2024 -

Envision Ford of Oxnard responded

Thank you for the five-star review! We are glad that the Envision Ford of Oxnard team did a great job with your service needs for your Ford F-150.

February 09, 2024

Jose the service manager did a great job. He was very attentive and got all the work done that I asked him to do. More

by mcconnell357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
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Feb 09, 2024 -

Envision Ford of Oxnard responded

Thanks for the shout-out! We're glad to know that Jose and our team at Envision Ford of Oxnard were able to meet your service needs. Safe travels ahead!

February 08, 2024

Brought car in for recall & a few other issues. Recall completed & other issues handled. Car was having issue w/ an update, and they kept it longer to make sure it was done correctly. More

by mkulon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe, Tyler & Andres
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Feb 09, 2024 -

Envision Ford of Oxnard responded

We're glad to know that our team at Envision Ford of Oxnard was able to handle your recall and other issues efficiently. We always aim for thoroughness, especially when it comes to updates! Thanks for the positive review.

February 07, 2024

They are knowledgeable and courteous, they scheduled the work quickly and performed the work in a timely manner. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 08, 2024 -

Envision Ford of Oxnard responded

Jim, we're glad to know you found our team at Envision Ford of Oxnard knowledgeable and courteous. We always aim for efficiency in all our services. Thanks for your feedback!

February 06, 2024

Johnny was professional and down to earth, he kept us updated with our vehicle! He answered all our questions and was very attentive, 5 star service! More

by KiranGlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Feb 06, 2024 -

Envision Ford of Oxnard responded

Kiran, we're delighted to know Johnny provided you with a 5-star service at Envision Ford of Oxnard. We appreciate your feedback and look forward to serving you again in the future!

February 02, 2024

Service took less time than I thought it would. The agent was known and efficient More

by Mlknowles82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Lee
Report | Print
Feb 02, 2024 -

Envision Ford of Oxnard responded

Thanks for the shoutout and support! We're so glad your recent service at Envision Ford of Oxnard went swimmingly - see you next time!

February 02, 2024

In and out service. True to their time estimate. Service staff assisted me in locating my car. More

by aeanilaoaea aeanilao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Feb 02, 2024 -

Envision Ford of Oxnard responded

Thank you for sharing your great experience with our team at Envision Ford of Oxnard! Have a stellar day!

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