Back

Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
596 Reviews

596 Reviews of Envision Ford of Oxnard - Service Center

Sort by
July 11, 2025

The service representative was super and was able to get my truck inside quickly even though I arrived without an appointment due to the unexpected failure of my battery More

by NOEMAIL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Montano
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We're glad our service team could assist you promptly, especially given the unexpected battery issue and your walk-in visit. Providing quick and efficient service when you need it most is our priority. We appreciate your trust and look forward to helping you again!

July 10, 2025

Claudio was extremely helpful in making the process of buying out my lease easy .Most of the paperwork was done online and the parts that needed a wet signature were brought to me at work to sign . More

by KELLIEBELLLY46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudio
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We're glad Claudio made your lease buyout process easy and convenient, especially by handling most of the paperwork online and bringing the necessary documents right to your workplace. We appreciate your business and look forward to assisting you again!

July 10, 2025

This dealership really treated me well, took care of me and they even had good snacks to eat while I waited for my vehicle to get serviced. I really enjoyed that and I was able to do my work. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ayala
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for sharing your experience! We’re so glad to hear that you felt well taken care of and enjoyed our snack offerings while you waited. It’s great that you were able to get your work done comfortably during your visit. We look forward to serving you again soon!

July 10, 2025

They care about customers buecase they now what we need and they love what they do More

by 1688150513800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose castillo
Jul 14, 2025 -

Envision Ford of Oxnard responded

Thank you for your wonderful feedback! We're proud that our team truly understands and cares about your needs. Their passion for what they do shines through in the service they provide. We appreciate your support and look forward to continuing to serve you!

July 06, 2025

I took my car for a recall. It took them the whole day to start my repair. Drop ot at 7am, they started working on my vehicle at 4pm! The repair was 30min long! And they didn't More

by Oci
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Montesinos
Jul 07, 2025 -

Envision Ford of Oxnard responded

We're very sorry to hear about your recent experience and truly understand your frustration. Waiting all day for a short repair, especially after requesting a courtesy vehicle, is not the level of service we aim to provide. We appreciate your feedback and will be addressing this with our service team to prevent it from happening again. If you'd like to discuss this further, please reach out directly—we’d like the chance to make it right.

July 05, 2025

Albert helped out tremendously. Had me in and out with my car running like brand new! More

by M S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
Jul 07, 2025 -

Envision Ford of Oxnard responded

Thank you for the great feedback! We're thrilled to hear Albert took such good care of you and got your car running like new. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to seeing you again!

July 05, 2025

They were fast and cordial and very friendly and helpful good experience knowledgeable staff I will be returning for any future work More

by tropicalvw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for the great review! We're so glad to hear you had a positive experience with our team. It's always our goal to provide fast, friendly, and knowledgeable service, and we’re happy we delivered. We truly appreciate your trust and look forward to helping you with any future service needs!

July 05, 2025

This was my most efficient experience with this dealership service department to date. I was met immediately by a service representative who looked up who was assigned to me and took me to his desk More

by VLSWEITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you so much for taking the time to share your experience! We're thrilled to hear this was your most efficient visit yet. Alex Torres is a valuable part of our team, and we're glad he was able to take great care of you and even go the extra mile with the car wash. We’ll be sure to share your kind words with him. We look forward to continuing to provide you with excellent service in the future!

July 05, 2025

Had an appointment to do an oil change, went in gave them my name they told me to go in two hours and it would be ready. Quick and easy, no hassle and they even washed my truck for free. The team in ford are More

by HAZEP21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for the kind words! We’re glad your oil change appointment went smoothly and that you were in and out with no hassle. Happy to hear you enjoyed the free truck wash, too! We appreciate your support and will be sure to share your feedback with the team. See you next time!

July 05, 2025

It was easy to make an appointment. They got my truck in and serviced quickly. More

by mitchdexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
Jul 05, 2025 -

Envision Ford of Oxnard responded

Thank you for your feedback! We're happy to hear it was easy to schedule your appointment and that we were able to get your truck serviced quickly. We appreciate your business and look forward to seeing you again!

2
...