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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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November 29, 2023

Easy to set up an appointment and the staff is very friendly. I will definitely schedule another service at this location in the future. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terek
Report | Print
Nov 29, 2023 -

Envision Ford of Oxnard responded

Joseph, we're glad to know you found our appointment setup easy and the staff friendly at Envision Ford of Oxnard. We look forward to seeing you for your next service!

November 29, 2023

We are on the road and needed oil change and fuel filter. They got us in two days from when I called. Got there early and waited for the gate to open. Very friendly and fast, got done within two h More

by LorenD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Torres
Report | Print
Nov 30, 2023 -

Envision Ford of Oxnard responded

Loren, we're glad to have been able to assist you quickly at Envision Ford of Oxnard. We appreciate your feedback and will work on improving our service report details. Safe travels!

November 29, 2023

Tarek Halaby was terrible , he took a long time just for a simple question. I had to go in person overall bad service . Also not very helpful with insurance report . More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tarek Halaby
Report | Print
November 27, 2023

I went there in the morning, I needed a battery, he said they were too busy. I had to go back some hours later cause the Ventura store was closed. This time Mr. Orosco helped me & got it done in a timely ma More

by rosiem965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orosco
Report | Print
Nov 28, 2023 -

Envision Ford of Oxnard responded

Rosie, we appreciate your patience and understanding during a busy time at Envision Ford of Oxnard. We're glad Mr. Orosco was able to assist you with the battery issue in a timely manner. Please reach out if there is anything else we can do to assist you.

November 27, 2023

He was really sweet he’s friendly, and helpful They did a great job here More

by 74alejandrodominguez
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Nov 28, 2023 -

Envision Ford of Oxnard responded

Thank you for your confidence in Envision Ford of Oxnard, and for your business. We are grateful to have you as a customer!

November 27, 2023

Easy check in. Moises was attentive and understood my request. Service was performed promptly and to my satisfaction. More

by lennyb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Castro
Report | Print
Nov 27, 2023 -

Envision Ford of Oxnard responded

Lenny, it's great to know that Moises and our team at Envision Ford of Oxnard were able to provide you with prompt and satisfactory service. If there's anything else we could do to earn your 5-star rating, please let us know. We truly appreciate your feedback!

November 27, 2023

Mo was a big help. He was a straight shooter. Honest and fair. I appreciate the friendly atmosphere and the san ka and drinks provided to the customers. More

by Papatoddconrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Report | Print
Nov 27, 2023 -

Envision Ford of Oxnard responded

We're glad to know that Mo was able to assist you in your visit at Envision Ford of Oxnard. We always aim for a friendly atmosphere and we appreciate the positive feedback! Enjoy those snacks and drinks on us next time too!

November 26, 2023

Very professional assistance. I wish I knew the real time it would take to get my key fixed More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrek
Report | Print
Nov 27, 2023 -

Envision Ford of Oxnard responded

Thank you so much for the five-star review, Lee! We are thrilled that our team was professional. Your feedback on our communication is appreciated as well! If you have any ongoing questions regarding your new key, please don't hesitate to reach out to the Envision Ford of Oxnard team.

November 24, 2023

Great customer service, Mitch was the service advisor who helped me and was very helpful More

by Barbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch de la Cruz
Report | Print
Nov 27, 2023 -

Envision Ford of Oxnard responded

Barbi, thank you for the review! We appreciate the kind feedback about Mitch and hope to see you again at Envision Ford of Oxnard!

November 21, 2023

I was told up front that replacing my brake hoses would take up to four hours. I had to stay at the dealership & wait. Imagine my surprise when it was done in 1 1\ hours. Great service!! More

by hrsmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Nov 22, 2023 -

Envision Ford of Oxnard responded

We're glad to have exceeded your expectations with our speedy service at Envision Ford of Oxnard! Thanks for choosing us and sharing this positive feedback. We are here for you and any of your future needs!

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