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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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October 19, 2023

Very professional and efficient. My car was done sooner than I expected. They exceeded my expectations. More

by Wade1953
Recommend Dealer
Yes
Employees Worked With
Mosis
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Oct 20, 2023 -

Envision Ford of Oxnard responded

We're delighted to know that our team at Envision Ford of Oxnard was able to exceed your expectations and get you back on the road quickly. Thanks for sharing!

October 19, 2023

Paul & Jacob, thank you for your hard work. After the mix up that we had experienced I do appreciate the the valued the customer service that you guys provided me. Are there 30-day wait is a bi More

by glenn.pettit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, Jacob
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Oct 20, 2023 -

Envision Ford of Oxnard responded

We appreciate your understanding and patience during this time. It's great to know that Paul, Jacob, and the rest of our team at Envision Ford of Oxnard were able to provide you with valuable customer service despite some initial mix-ups. We're here to assist with any questions or concerns.

October 14, 2023

I went in for a broken window. They were kind, attentive, and got the job done. More

by stretton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarek
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Oct 16, 2023 -

Envision Ford of Oxnard responded

Thank you for stopping in at Envision Ford of Oxnard for service! We are glad that your window is back to looking like new, and our team was a pleasure to work with.

October 13, 2023

Moises and Jacob in service were extremely helpful and honest. Even though I decided to not get the work done they were nice and helpful through the whole process. Ryan More

by ryanameche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises, Jacob
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Oct 13, 2023 -

Envision Ford of Oxnard responded

Ryan - We're so glad to know that Moises and Jacob were able to provide you with honest and helpful service at Envision Ford of Oxnard. Thanks for showing your support - hopefully, we'll see you again soon!

October 13, 2023

Great atmosphere and commendable customer service! Brian Fox was clear and concise on all details. More

by Ghost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fox
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Oct 16, 2023 -

Envision Ford of Oxnard responded

Thank you for taking the time to leave Envision Ford of Oxnard a five-star review! We are thrilled that Brian delivered clear service you feel confident in. Safe travels!

October 13, 2023

I have used Envision Ford for my needed repairs and can say that I have had a great experience every time. More

by Todd M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Patrick
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Oct 16, 2023 -

Envision Ford of Oxnard responded

Todd, we're glad to know you've had consistently great experiences with our team at Envision Ford of Oxnard. We appreciate your trust in us for your repair needs!

October 12, 2023

Brain Patrick from envision Ford was of great help and had amazing customer service unfortunately though i took my ford f150 to get the transmission serviced there and they overfilled it but as soon as I More

by Glopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Patrick
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Oct 12, 2023 -

Glopez responded

Brain Patrick from envision Ford was of great help and had amazing customer service unfortunately though i took my ford f150 to get the transmission serviced there and they overfilled it but as soon as I told them about it they took care of me right away and fixed my transmission free of charge I highly recommend Brain as your service advisor

October 12, 2023

Jose the Service Advisor was very helpful, polite and professional. He kept me well informed of the status of the repairs. And the vehicle appears to be operating properly! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
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Oct 13, 2023 -

Envision Ford of Oxnard responded

JT, we're glad to know that Jose provided excellent service and kept you updated during your vehicle's repair at Envision Ford of Oxnard. We hope everything continues running smoothly!

October 11, 2023

I have never had any issues with this Envision Ford the service and parts department More

by Annaree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alercon
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Oct 12, 2023 -

Envision Ford of Oxnard responded

Thank you for choosing Envision Ford of Oxnard, Anna! We are glad to hear that you have felt taken care of by our team. See you next time!

October 10, 2023

I had a 9 o'clock in the morning. Appointment to get annoyal change. At 12 o'clock. After 3 hours, they came and told me that theyve were gonna do the oil change now. So I was there f More

by larryfadness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny
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