Envision Ford of Oxnard - Service Center

Albert helped out tremendously. Had me in and out with my car running like brand new! Had me in and out with my car running like brand new! More

I’m feeling sad that you don’t carry parts for my 2011 escape. I love my car and rely on you to be able to supply what it might need Other than that you normally do nice work! escape. I love my car and rely on you to be able to supply what it might need Other than that you normally do nice work! More

I’ve been a customer of Ford and this dealership since 2006 and have always been treated with respect and courtesy. 2006 and have always been treated with respect and courtesy. More

Prompt appointment. Prompt service. Good communications. Highly recommend. Good snacks. Charged my truck for free. Prompt service. Good communications. Highly recommend. Good snacks. Charged my truck for free. More

Service entrance is not always manned and or vehicles left unattended however this service went well even though they do not have a courtesy shuttle. Overall the warranty service itself was quick and sa left unattended however this service went well even though they do not have a courtesy shuttle. Overall the warranty service itself was quick and satisfactory. More

Mich the service representative did an amazing job on getting my car serviced. First time since I’ve used this dealership getting my car serviced. First time since I’ve used this dealership More

Horrible quality of service. Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix th Had major work done several times. Always a problem every time. After repair work was performed, had bad rattling noise. took it in 4 times to fix the problem. Each time they apparently found something loose from the repair work, but nothing fixed the rattling problem while accelerating. Decided to take it to my local mechanic, and immediately he found that the carrier bearing on the drive shaft was never tightened back up after the repair work was done. The whole service department are a bunch of clowns in my opinion. I will never go there for any sales, service, or repair. DCH Ford in Thousand Oaks will be doing all of my dealer required service and repairs. More

Brought 2024 Maverick XLT Hybrid for first oil service. The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purc The service consultant (can’t remember his name), very helpful and made the visit a nice one. I will definitely consider returning. But, since I purchased the vehicle in Thousand Oak which included oils service package for life, it did not show up at Envision. Called Thousand Oaks and was told I had to bring it to them in order for the service to be performed at no cost. Anyway, I paid for the service at Envision and will deal with Thousand Oaks at a later date. More

Don’t WASTE your time. Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. To Scheduled an appointment for regular planned service. Was contacted by the service desk requesting to come in 2 hours early to work on my vehicle. Took off work early to come into the dealership and waited 2.5 hours before my vehicle was even pulled into the service bay. Total time waiting until I received my vehicle: 3 hours and 40 minutes!! This is completely UNSAT and I will not return for future service requirements. More

Hard to get a hold of the representatives. Call regular line and do not get answer. Call regular line and do not get answer. More