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Envision Ford of Oxnard - Service Center

Oxnard, CA

4.3
575 Reviews

575 Reviews of Envision Ford of Oxnard - Service Center

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April 01, 2023

The dealership took care of my needs and wants for the service of my truck. And provided the best solution to reach that. More

by Stormrunner91 Stir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Mendoa
Report | Print
Apr 03, 2023 -

Envision Ford of Oxnard responded

Thank you for reviewing Envision Ford of Oxnard! It was a pleasure assisting you with your truck. Until next time!

April 01, 2023

Omar and technician, Mike, are great. They had the job of tracing down and repairing a rough running engine problem. Solving the problem was made harder by an incorrect part number in the More

by Mike F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Mike
Report | Print
Apr 04, 2023 -

Envision Ford of Oxnard responded

Thank you for sharing this feedback, Mike. We aim to provide detailed repairs and attentive communication, so we will strive to continue bettering our services. The team hopes to have the opportunity to improve your experience with us next time.

March 28, 2023

My service advisor Jose Alarcon is very professional and gave solid advice to all questions asked. More

by dlvillegas11@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other than Jose, employees that handle oil changes. Do not remember names.
Report | Print
Mar 29, 2023 -

Envision Ford of Oxnard responded

We are so glad that Jose could answer all of your questions and assist you so greatly! We thank you for your business and hope to see you again here at Envision Ford of Oxnard.

March 24, 2023

Great experience all around. Quick response to my issue and fixed the truck fast. Great communication. More

by Danthony8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Mar 27, 2023 -

Envision Ford of Oxnard responded

We're glad our team could be of assistance! We do our best to deliver a fast, quality service. We appreciate you and hope to see you again at Envision Ford of Oxnard!

March 24, 2023

Jose Alarcon is always very attentive and willing to help out when I bring my car in. Service is always easy at this dealership. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alarcon
Report | Print
Mar 27, 2023 -

Envision Ford of Oxnard responded

Jose and the Envision Ford of Oxnard team appreciate your loyal business!

March 24, 2023

The dealership was clean and professional. Service was prompt and courteous. Waiting room and bathroom was clean and comfortable. More

by Stephen B
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Mar 27, 2023 -

Envision Ford of Oxnard responded

Stephen, we're so glad you found Envision Ford of Oxnard so welcoming and that our team could offer timely professionalism! Thanks for the 5-star review. Safe travels, and we look forward to your next visit!

March 24, 2023

Initial contact was not good. I called, went through numerous menu options before getting any response. From a robot. Usual song and dance about how important I was and for me to More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Mendoza
Report | Print
March 23, 2023

Fast an easy to schedule my truck to service On time appointment and quick turn around Service team personnel works together Maria did a profesional job in my case More

by David Ortega
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Mar 24, 2023 -

Envision Ford of Oxnard responded

Maria and the team are thrilled to see your glowing review, David! Thank you so much for supporting Envision Ford of Oxnard and we will see you next time!

March 22, 2023

Very difficult to get someone to answer phone. Automated process of computerized “person” is useless, 7 times out of 10 I could get ahold of anyone More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika
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March 19, 2023

Jose has been many times the person who takes care of our cars. He is always good to take care of our vehicles . The dealer has the fortune to have a great employee. More

by Grios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Mar 20, 2023 -

Envision Ford of Oxnard responded

Thank you for the review! We are so glad to hear that Jose delivered such a successful service experience. Drive safely, and we hope to see you back again at Envision Ford of Oxnard!

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