Envision Ford of Oxnard - Service Center

Customer service was excellent. Johnny kept in contact with me while my truck was getting serviced. It was nice to get updates on how the service was going. Johnny kept in contact with me while my truck was getting serviced. It was nice to get updates on how the service was going. More

I showed up for my scheduled appointment to find out that my recall appointment did not exist. Thankfully Daniel Ayala is great at his job and fit me in. Great communication and customer service overall. my recall appointment did not exist. Thankfully Daniel Ayala is great at his job and fit me in. Great communication and customer service overall. More

Upon arrival I was greeted by a representative and immediately taken to the person who would handle my car’s servicing. immediately taken to the person who would handle my car’s servicing. More

Good customer service…Tyler was great and understanding…made a awsone service experience will definitely come back. understanding…made a awsone service experience will definitely come back. More

Great service, on time, communicated well, firm price, had lots of employees today for sure. had lots of employees today for sure. More

Daniel in the Service Department, personally spoke to me when I initially scheduled my vehicle maintenance and went over everything I should expect to have done on the car, including costs for each. Then wh when I initially scheduled my vehicle maintenance and went over everything I should expect to have done on the car, including costs for each. Then when I arrived a few days later, he greeted me in the driveway and went over all the line items on my work order. A couple hours later, he texted and emailed me that my car was done and was just finished being cleaned. I was constantly updated with text notifications including an opportunity to pay online prior to my arrival to pick up my car. Very smooth, courteous, and professional service. I’d ask for Daniel when you book your next service. More

I was very impressed with Ford we were attended right away, was entered in the system Immediately, and was asked if we were to wait I said yes need it right away and he made it urgent and took us and off away, was entered in the system Immediately, and was asked if we were to wait I said yes need it right away and he made it urgent and took us and offerd us refreshments. That was very awesome and the wait was not long at all. We Love Ford Thanks More

Easy to schedule appointment. Service advisor communicated well about service and provided updates. Lounge for waiting comfortable Service advisor communicated well about service and provided updates. Lounge for waiting comfortable More

My car was scheduled for a couple of safety notices and Alberto Torres was my contact, he was very helpful and text his contact information if i had questions. He was great. And on top of it. I greatly ap Alberto Torres was my contact, he was very helpful and text his contact information if i had questions. He was great. And on top of it. I greatly appreciate it. More

They called me about a recall. They set up an appointment for the next day, The two recalls(Software on two different devices) were completed in about two hours. They set up an appointment for the next day, The two recalls(Software on two different devices) were completed in about two hours. More