Epic Chevrolet

A Real Customer Service Oriented Dealership We stopped by Kuni just to look around. Later that day we drove out with a brand new CTS Cadillac. We met our young and fairly new sales person, Jes We stopped by Kuni just to look around. Later that day we drove out with a brand new CTS Cadillac. We met our young and fairly new sales person, Jesse Felton, as we came onto the lot. We were struck by his open and honest demeanor, and willingness to help us look at, and decide what we may or may not want. We felt no pressure, only that he was trying to help us not direct us. We purchased the car at a fair price, and received $1500 more on our trade-in then we were previously offered at another dealership. Then we met General Sales Manager, Elizabeth D'Amore. What a warm, courteous, and respectful individual she is. She deserves much credit for hiring and managing the sales department. They are geared towards making the customer service the best it can be. The first day we pulled the car from our garage we discovered it did not have a back-up camera, and we really did think it was a stock item. When Elizabeth heard of this, she stepped up and said "no worries", and Kuni Service Dept., professionally installed a back-up camera at no cost to us. We are floored and amazed at how well we were treated. We will recommend everyone we know that needs a car (including family members), to go to the Kuni dealership. It is obvious with every single employee we have dealt with, both in the Sales and Service that everyone there puts the customer first.....love this dealership. We are 100% positive you will not be disappointed with any transactions with them. More

AWESOME I JUST BOUGHT MY VEHICLE ON THURSDAY AND THERE WAS A SMALL GLITCH IN THE COMPUTER WHICH CAUSED MY TRUCK TO SHUT DOWN WHILE DRIVING. I CALLED AT 9, DRO I JUST BOUGHT MY VEHICLE ON THURSDAY AND THERE WAS A SMALL GLITCH IN THE COMPUTER WHICH CAUSED MY TRUCK TO SHUT DOWN WHILE DRIVING. I CALLED AT 9, DROPPED OFF MY VEHICLE BY 12 AND HAD IT BACK BY 4. GREAT JOB :) More

Oil change and lojak Nikki in the service department was great to work with, great personality. Would definitely recommend this dealership as long as she is involved. The Nikki in the service department was great to work with, great personality. Would definitely recommend this dealership as long as she is involved. The other people who I spoke with were friendly as well More

Didn't take as long as last time. Thank goodness. Problem nb Its bad enough to worry about how long a service, oil change will take. Yes this time it was shorter. But this time the engine warning is on, so tom Its bad enough to worry about how long a service, oil change will take. Yes this time it was shorter. But this time the engine warning is on, so tomorrow I will call for an appointment for Saturday. The bad thing is it has a great sales department but the service center sucks. So I get to waste my time to fix a problem I didn't have before I had the car serviced. YES I have checked the oil, and yes They did put oil in it. More

Due Bill work completed as requested We came in on a Saturday to have Due Bill work completed on a used car we recently purchased. The work was done within the time that was scheduled. We We came in on a Saturday to have Due Bill work completed on a used car we recently purchased. The work was done within the time that was scheduled. We came up from the Fresno area and were treated extremely well. The Sales and Service staff at Kuni accommodated us for all of our reasonable requests. Thank you. More

Overall pleasant experience It took longer than expected but they kept me informed on progress and completion time They provided a loaner car so there was no inconvenience to me It took longer than expected but they kept me informed on progress and completion time They provided a loaner car so there was no inconvenience to me on the delayed completion. More

Warranty and oil change I have been to other dealers for similar repairs but Kuni went above the rest when they fixed what I had asked, shuttled me back and forth and even wa I have been to other dealers for similar repairs but Kuni went above the rest when they fixed what I had asked, shuttled me back and forth and even washed my truck! More

horrible This has been the worst experience ever. Kuni has acknowledge that there is something wrong with my car but because my check engine light is not on me This has been the worst experience ever. Kuni has acknowledge that there is something wrong with my car but because my check engine light is not on means tbey can not fix anything. So long story short is, i was givin my car back and told theres nothing they can do. So having a warranty got me no where and kuni feels that my family saftey is not a factor what so ever. More